Warranty Executive

Job Title: Warranty Executive

Location: Popular Commercial TATA Motors, Kannur
Salary: ₹13,000 – ₹18,000 per month
Department: Service – Warranty Operations
Job Type: Full-time

Job Summary:

We are hiring a Warranty Executive to manage and process all vehicle warranty claims as per TATA Motors guidelines. The ideal candidate will ensure timely submission of accurate claims, proper documentation, and maintain good coordination with the service and technical teams.

Key Responsibilities:

• Register and process vehicle warranty claims as per TATA Motors policies
• Review repair orders, job cards, and ensure required documentation is complete
• Validate warranty eligibility and parts replaced
• Coordinate with service advisors, technicians, and the TATA Motors warranty team
• Monitor claim status and ensure timely settlement of warranty claims
• Maintain warranty claim records and prepare reports for audit
• Ensure compliance with TATA Motors’ SOPs for warranty processing
• Conduct training or awareness sessions for workshop staff on warranty procedures
• Handle rejected claims by rechecking and resubmitting with necessary clarifications

Requirements:

• Graduate / Diploma in Automobile, Mechanical, or related field
• 1–3 years of experience in warranty handling (preferably in automobile sector)
• Knowledge of TATA Motors warranty systems is an added advantage
• Good communication and coordination skills
• Basic understanding of vehicle components and service processes
• Proficient in MS Office and DMS (Dealer Management System)

Preferred:

• Prior experience in a AUTOMOBILE dealership
• Familiarity with warranty claim software/tools

Benefits:

• Salary: ₹13,000 – ₹18,000 depending on experience and performance
• PF, ESI, and statutory benefits
• On-the-job training and growth opportunities
• Performance-based incentives

Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person