3 - 5 years
1 - 5 Lacs
Posted:2 months ago|
Platform:
Work from Office
Full Time
WALK-IN DRIVE FOR "Order Entry & Operational Logistics (Freight Audit)" at Pune on 5th Aprl 2025 Greeting from Infosys BPM Ltd., You are kindly invited for the Infosys BPM:: Walk-In Drive on 5th Aprl 2025 at Pune. Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please mention Candidate ID on top of the Resume Interview Information: Interview Date: 5th Aprl 2025 Interview Time: 09:30 Am till 12:30 Pm Interview Venue - Pune:: Infosys BPM limited, Plot No. 1, Building B1, Ground floor, Hinjewadi Rajiv Gandhi Infotech Park, Hinjewadi Phase 1, Pune, Maharashtra - 411057 Documents to Carry: Please carry 2 set of updated CV(Hard Copy). Please carry Face Mask**. Mandatory to Carry Identity proof (PAN Card). Job Description:: Job Location : Pune Qualification : Any Graduates (15 years Graduation) Shifts: Flexible Shift Experience: +3 Years Brief description: Support Request Viz. quotes, orders or planning sheets etc Provide subject matter expertise for complex issues. Build training curriculum & Work Instructions. Contacting and following up with customers to resolve issues. Interact with different stakeholders proactively to resolve issues Provide subject matter expertise & leadership while giving resolution for complex issues Identify and communicate opportunities for continuous process improvement Use existing knowledge base to provide a customer facing root cause assessment. Experience required: 3-4 years of experience in a BPO environment. Any Bachelors degree from recognized institution Proficient MS Excel Hands-on experience in working on any of the Planning, Order management & logistics processes Problem solving and analytical skills Customer / Client facing experience would be handy. Skill sets: Good understanding of any of the Planning, Order management & logistics processes. Clear written & oral communication skills with internal customers. Good analytical & interpersonal skills Strong troubleshooting and diagnosis skill Training experience will be handy. Experience in creating knowledge base would be an advantage. Regards, Infosys BPM Recruitment team.
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