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10.0 - 18.0 years
18 - 25 Lacs
chennai
Work from Office
Role & responsibilities Demonstrate proficiency in managing end-to-end processes including supplier inquiries, freight invoice handling, freight audit, and dispute resolution. Lead and inspire a team of 5+ FTEs, driving performance, accountability, and a culture of continuous improvement. Successfully execute and oversee transitions of freight shared services across global regions, with a strategic emphasis on North America and Latin America. Independently manage relationships with internal stakeholders, external suppliers, and customers, ensuring consistent alignment and responsiveness across all interactions. Uphold high standards in both verbal and written communication, ensuring clarity, professionalism, and influence in cross-functional environments. Maintain a deep understanding of Freight/Logistics Business SLAs, KPIs and audit metrics; ensure all processes meet or exceed compliance and service benchmarks Develop and maintain dashboards and reporting tools to track freight spend, audit accuracy, and operational efficiency; provide actionable insights to support strategic decisions. Preferred candidate profile 9 to 14 years of professional experience in Freight Shared Services, including Freight Audit, Freight Payment, SAP Transport Management, and logistics. Proven leadership experience managing teams of at least 5 team members. Successful implementation of transitions across global regions, with a strong focus on North America and Latin America in Freight shared services domains. Strong stakeholder management skills with the ability to independently handle internal stakeholders, external suppliers, and customers. Exceptional communication skills, both oral and written, with no compromise on clarity and professionalism. In-depth knowledge of Freight /Logistic SLAs, KPIs, and key performance metrics. Proficiency in SAP-ERP systems is a must. Ability to build and maintain dashboards and reporting tools for analytics and strategic decision-making. Educational qualifications: B. Com / MBA / M. Com Graduate. Flexible to work in any shift
Posted 23 hours ago
8.0 - 12.0 years
12 - 22 Lacs
Bengaluru
Hybrid
Key Skills: International Logistics, AIR Freight, SAP, TMS Tools, Freight Audit, Freight Pay Tools, SOPs, Exception Management, Data Analysis, Carrier Performance Evaluation, Communication Skills, Global Operations, Trade Compliance, Vendor Management, Process Improvement. Roles & Responsibilities: Manage routing guides and ensure timely booking of shipments with respective Logistics Service Providers (LSP). Handle tracking, tracing, and BN4L exception management with quick response to unforeseen events and stakeholder communication. Conduct freight rate tendering and freight audit processes. Adhere to Standard Operating Procedures (SOPs) with high attention to detail. Administer SAP Transportation Management System (TMS), including user setup, onboarding, and ongoing support. Collaborate with core technical teams and provide training on new SAP TMS tools. Maintain master data and troubleshoot system issues, acting as a liaison between users and TMS vendors. Support standardization and create documentation for logistics processes. Generate reports and analyze logistics data to improve transportation provider selection, optimize routes, and identify cost reduction opportunities. Drive continuous improvement initiatives and evaluate carrier performance trends to pursue efficient alternatives. Experience Required: 8-12 years of experience in global logistics project/program management, or global transportation and trade operations in an international environment. Strong experience in managing end-to-end logistics processes across all modes of transport, especially AIR freight. Proven track record in using SAP and TMS tools for logistics planning and execution. Experience working with freight audit and pay systems to validate transportation costs and ensure accuracy. Hands-on experience with exception handling in time-sensitive logistics operations. Demonstrated ability to handle high-pressure situations and adapt quickly to changing priorities. Exposure to cross-border compliance, trade documentation, and global shipping regulations. Experience in vendor and carrier relationship management, performance reviews, and negotiations. Strong background in using data-driven insights to support logistics strategy and process improvement. Education: Any Graduation.
Posted 1 month ago
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