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Walk-in || International Voice Process Executive

Walk-in || International Voice Process Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Resultscx

0 - 5 years

3 - 4 Lacs

Bengaluru

Posted:12 hours ago

Job Description

Key Responsibilities

Handle
inbound voice calls
for US healthcare customers
Address queries related to
patient care, pharmacy support, claims, grievances, and appeals
Provide clear, accurate, and timely information to customers
Maintain
high-quality documentation and data entry
in CRM systems
Follow standard operating procedures and
HIPAA compliance guidelines
Coordinate with internal teams to resolve customer issues efficiently
Ensure excellent customer experience through empathy and effective communication.

Experience

Freshers
are welcome
0.6 to 4 years
of experience in Healthcare BPO or similar domain preferred

Key Skills & Requirements

Typing speed of
28 WPM with 98% accuracy
English proficiency: B1H level or above
(Excellent verbal and written communication)
Basic understanding of
US healthcare processes
Strong attention to detail and multitasking ability
Ability to work in a
fast-paced, night-shift environment
Knowledge of
MS Office
; experience with CRM tools is an advantage

Preferred Skills

Prior experience in
US Healthcare Voice Process
Knowledge of
HIPAA regulations
Customer handling and problem-solving skills

Interested Candidates Can Walkin To:

Point Of Contact: Subbiah \Keerthi

Interview Timings:

Please note we do not charge from any applicants if any fraudster demands for money reach out to :

Keerthi Kumar M - 8217811148

keerthi.kumar.m@results-cx.com.

Role: Customer Service

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Part Time, Temporary/Contractual

Role Category: Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Skills Required

Healthcare BPO International BPO International BPO UK process International process Us Voice Process International voice

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Job Type

Full Time

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Upskill and Grow with AI

Walk-in || International Voice Process Executive

Experience & Salary

Job Description

Key Responsibilities

inbound voice calls

patient care, pharmacy support, claims, grievances, and appeals

high-quality documentation and data entry

HIPAA compliance guidelines

Experience

Freshers

0.6 to 4 years

Key Skills & Requirements

28 WPM with 98% accuracy

English proficiency: B1H level or above

US healthcare processes

fast-paced, night-shift environment

MS Office