Walk-In Drive in HCLTech | Team Lead Content Moderator| 24th&25th May|

HCLTech is Hiring || Team Lead Content Moderator || 24th May &25th May,2025|| Walk In Drive || 10.00 AM - 3.00 PM || Date: 24th May &25th May,2025 Time: 10:00 AM to 3:00 PM Location: Advance Business Hub, An Ascendas IT Park, Building H-01B, Phase 2, HITEC City, Hyderabad, Telangana 500081 Contact Person: Ashish Durgapal Please carry: 2 Updated Resume 1 Passport size 1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices) Designation : Team leads Responsibilities : 1. Oversee & manage daily metric reporting to customer. 2. Act as a SME & provide real time support to the Analysts 3. Record & meet production daily hours for the team 4. Conduct feedback interventions with each Analysts & more often for the low performers 5. Report out anomalies in volumes, policies to the Shift Managers 6. Ensure TNIs are carried out & required training is conducted as required 7. Methodologies to improve processes, introduce efficiencies in the program on a regular basis. 8. Administrative responsibilities for all agents under span Skills: 1. Experience managing a team size of 15+ employees 2. Experience in managing content moderation ops/ social media ops 3. Excellent English skills oral and written. 4. required to work in night shift hours & weekends 5. Ability to work under pressure and make sound judgment calls 6. Any graduation ** Candidates with TL experience in content moderation will only be considered** **Immediate to 45 days notice period candidates are preferred**