Voice Support Officer

Job Title: Voice Process Executive – Inbound (Insurance Claims)

Job Location: Chennai

Job Description:
We are hiring candidates for the Inbound Voice Process – Insurance Claims. The role involves handling incoming calls from customers related to insurance claims, assisting them with claim registration, status updates, and resolving queries in a professional manner.

Key Responsibilities:

• Answer inbound calls related to insurance claims.
• Assist customers in claim registration and documentation.
• Provide accurate information on claim status and procedures.
• Escalate unresolved queries to the concerned department.
• Ensure high levels of customer satisfaction and compliance.

Requirements:

• Qualification: Graduate / Undergraduate.
• Good communication skills in English (regional language will be an advantage).
• Prior experience in voice process / insurance domain preferred.
• Ability to handle customer queries with patience and professionalism.

Salary: As per industry standards.
Employment Type: Full-time, Permanent

Contact HR : 8122207679, 9092717196

Job Type: Full-time

Application Question(s):

• Are you interested in Voice Process__________?

Work Location: In person