Voice process - Tamil and Malayalam

Job Description

Voice process Executive Experience: Fresher Language: Tamil, Malayalam, Kannada, Telugu Candidate have Good Communication in English Salary: 15k TH, 17k CTC + 7 k incentive Immediate joining/ Fresher only job description Handle incoming customer inquiries via phone, email, or chat. Provide accurate, valid, and complete information by using the right tools and resources. Resolve customer complaints efficiently and professionally. Maintain a high level of customer satisfaction through excellent service. Record customer interactions, issues, and resolutions in the system. Follow communication procedures, guidelines, and policies. Coordinate with other departments to resolve customer issues. Meet performance targets such as response time, resolution time, and customer satisfaction. Stay updated with product knowledge and company policies. Provide feedback on customer trends or recurring issues to the team lead or manager. Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹17,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Fixed shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Required) Location: Bengaluru, Karnataka (Required) Work Location: In person Speak with the employer +91 9944135804