Voice Process (Hindi)

0 years

1 - 2 Lacs

Posted:4 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are Hiring Voice Process ( Hindi )

Job Role : Customer Care Executives

Work Location : Chennai ( Guindy )

Work Mode : At Office

Qualification : 12 , Diploma & Any Degree

Language Known :_ English, Hindi, & Tamil _

Experience : 0 - 1 Year

CTC :_ 1.8 LPA to 2.16 LPA_

Shift : Rotational shift with 6 Days working & 1 rotational week off

Role & Responsibilities:

  • To ensure that customer needs are fully met on every call through the achievement of quality and service targets and the delivery of first-class customer service.
  • Continually meet or exceed daily and monthly targets.
  • Develop and sustain solid relationships with customers to encourage repeat business.
  • Maintaining all documentation that pertains to the above responsibilities
  • Develop and sustain solid relationships with customers to encourage repeat business.
  • To ensure that each customer receives a high-quality experience of professional service thus achieving your call quality targets.
  • To be a successful Product Advisor
  • Ultimately, a top-performing Product Advisor is the one who follows scripts and demonstrate exceptional communication, negotiation skills, and deliver a great customer experience.

Additional Benefits - Incentives, PF, Medical Insurance, Overtime Allowance

Point Of Contact: Ms. Kasthri Govindaraj, Hr. Recruiter

Contact No : 9025316456, 6374792419

Job Types: Full-time, Permanent, Fresher

Pay: ₹16,000.00 - ₹22,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Schedule:

  • Rotational shift

Supplemental Pay:

  • Performance bonus

Work Location: In person

Speak with the employer
+91 9025316456

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