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Aspire Teleservices
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Voice Process Associate

Voice Process Associate

Aspire Teleservices

0 - 31 years

2 Lacs

mohali

Posted:22 hours ago| Platform: Apna logo

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Skills Required

support service communication crm training

Work Mode

On-site

Job Type

Full Time

Job Description

Hiring for Voice Process Associate Location: Mohali, Punjab Department: Customer Support / Operations Employment Type: Full-time About the Role: We are hiring Voice Process Associates for our Mohali office. The role involves handling customer calls (inbound/outbound), resolving queries, and ensuring excellent customer service. Freshers with good communication skills are welcome to apply. Key Responsibilities: • Manage inbound/outbound customer calls in a courteous and professional manner. • Provide accurate information about products/services. • Handle complaints and escalate issues when required. • Update customer records and maintain call logs. • Meet daily/weekly performance targets. • Ensure customer satisfaction through effective communication. Required Skills & Qualifications: • Excellent verbal communication skills in English/Hindi • Good listening and problem-solving abilities. • Basic computer knowledge (MS Office, CRM tools). • Ability to work in shifts (if required). • Educational Qualification: 12th Pass / Graduate (any stream). • Freshers can apply; experience in BPO/Voice Process will be an advantage. ⸻ Benefits: • Attractive salary + performance incentives. • Growth and promotion opportunities. • On-job training provided. • Positive and friendly work environment. WALK-IN -CALL HR ANJALI ASPIRE TELESERVICES, D228, FOURTH FLOOR , MOHALI , NEAR AJIT SAMACHAR

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Voice Process Associate