Visa Filing Officer

Roles & Responsibilities1. Student File Preparation & Documentation

• Collect, verify, and organise all required documents for Australian student visa (Subclass 500).
• Ensure every file meets the requirements of GTE, SOP, financials, academic records, English tests and other compliance standards.
• Review student forms for accuracy, completeness, and authenticity.

2. Visa Application Lodgement

• Prepare, compile, and lodge visa applications through ImmiAccount with 100% accuracy.

3. Communication & Coordination

• Communicate with students regarding missing documents, required clarifications, or file deficiencies.
• Coordinate with universities, colleges, and education providers in Australia for COEs, offer letters, and updates.
• Handle email communications professionally and maintain proper records.

4. Compliance & Guidelines

• Ensure all applications meet compliance standards and adhere to institutional and government regulations.
• Maintain strict confidentiality of student data and sensitive documents.

5. Student Counseling Support

• Explain visa steps, timelines, requirements, and outcomes to students in simple, clear language.
• Guide students on financial documentation, SOP drafting, GTE preparation, and interview readiness.
• Provide basic assistance in course selection and institution matching where required.

6. File Management & Reporting

• Maintain digital and physical files in an organised structure for quick retrieval.
• Prepare daily/weekly reports on lodged applications, pending cases, approvals, and refusals.
• Track deadlines for COE issuance, visa lodgement, and biometrics/health checks.

7. Follow-Ups & Support

• Assist students with biometrics, medicals, health insurance (OSHC) arrangements.
• Guide them in responding to COE or visa-related queries.
• Handle follow-ups with students, parents, and institutions until visa decision is made.

8. Quality Control & Case Review

• Double-check all files before lodgement to minimise errors.
• Review refusal cases (if any) and prepare corrective measures for re-filing.
• Maintain a high processing accuracy rate to boost overall visa approval outcomes.

9. Teamwork & Coordination

• Work closely with admission counsellors, team leaders, and management for smooth workflow.

10. Professional Skills Required

• Strong understanding of the Australian student visa system.
• Excellent document handling, attention to detail, and English communication.
• Ability to work under deadlines and manage multiple files simultaneously.
• Computer proficiency: ImmiAccount, MS Office, email drafting, scanning tools.

Job Types: Full-time, Part-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Expected hours: 40 per week

Benefits:

• Cell phone reimbursement
• Work from home