VirtueStaff is seeking a highly organized and dependable Virtual Assistant to join our team. In this role, you will provide essential support to help maintain efficient operational workflows. If you are a self-starter who loves to assist others and thrives in a remote work environment, this is the perfect opportunity for you! Responsibilities Perform a variety of administrative tasks such as scheduling appointments, managing emails, and maintaining digital files Support project management efforts by tracking progress and deadlines Conduct research and compile information to assist with decision-making processes Prepare and format documents including reports, presentations, and correspondence Act as a liaison between team members and clients, ensuring effective communication Help manage social media accounts and assist with marketing efforts as needed Maintain confidentiality and handle sensitive information professionally Contribute to team meetings and discussions to improve workflow Requirements Proven experience as a Virtual Assistant or in a similar administrative role Strong organizational and time management skills Excellent written and verbal communication abilities Self-motivated with the ability to work independently Attention to detail and a proactive approach to problem-solving Proficiency with Microsoft Office Suite and familiarity with virtual collaboration tools Ability to manage multiple tasks and prioritize effectively in a remote setting Experience with CRM software is a plus Benefits Work From Home Performance Bonus
VirtueStaff is seeking a passionate and dedicated Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing outstanding customer support and facilitating a positive experience for our clients. If you enjoy helping others and have excellent communication skills, we invite you to apply! Responsibilities Address customer inquiries and resolve issues promptly through various channels, including phone, email, and chat Provide product and service information, guiding customers through their choices and assisting with order processes Maintain accurate records of customer interactions and follow up on unresolved issues Collaborate with team members to improve service delivery and share insights on customer feedback Assist with customer retention initiatives and identify opportunities to enhance user experience Stay informed about product updates and changes to communicate effectively with customers Requirements Previous experience in customer service or a related role is preferred Excellent verbal and written communication skills Strong problem-solving skills and a customer-focused attitude Ability to perform well in a fast-paced environment and manage multiple tasks simultaneously Proficient with CRM software and basic computer applications Detail-oriented with strong organizational skills Able to work independently as well as part of a team Flexibility to work various shifts, including evenings and weekends if necessary Benefits Work From Home Performance Bonus
We are seeking a proactive and skilled Level 2 Tech Support professional to join our team. The candidate will be responsible for handling second-level support for a variety of technical issues, providing effective solutions, and ensuring a positive user experience. This role requires expertise in network administration, server management, and advanced troubleshooting, along with a strong understanding of various software and hardware technologies. Responsibilities Serve as the first point of contact for customer support, answering phones and handling help desk tickets Provide Level 1/2 technical support including: Workstation setup, configuration, and troubleshooting Office 365 account setup, troubleshooting, and administration Printer, peripheral, and basic networking issue resolution Software installation and troubleshooting Perform new user onboarding, including workstation builds and application setup Work within ticketing systems (e.g., Autotask, ServiceNow, Remedy, etc.) to manage service requests and incidents Support security tools and solutions (e.g., SentinelOne, EDR platforms) Provide basic troubleshooting on servers, firewalls, and virtualization platforms (VMware, Hyper-V) as needed Document solutions, escalate issues as required, and contribute to knowledge base improvements Collaborate with other technicians to ensure consistent coverage and high-quality customer service Requirements Experience in a Managed Services Provider (MSP) environment required Technical Skills: Strong knowledge of Office 365 administration and support Proficiency with Windows workstations (builds, OS installation, troubleshooting, application setup) Experience with ticketing systems (Autotask preferred, but others accepted) Familiarity with EDR/security tools (e.g., SentinelOne) Basic exposure to firewalls, servers, and virtualization (VMware/Hyper-V a plus) Excellent English communication skills with a clear, easy-to-understand accent Prior customer-facing technical support experience Ability to work independently while following established processes Preferred Qualifications: Broader IT knowledge beyond one specialization Familiarity with MSP tools and workflows Experience supporting onboarding processes for new users and devices Additional technical exposure to advanced IT concepts (servers, networking, cloud environments) Benefits Work From Home Performance Bonus
VirtueStaff is actively seeking a skilled Executive Assistant to join our team and provide high-level administrative support. This role is vital for enhancing business operations and ensuring that leadership can focus on strategic initiatives. If you are organized, resourceful, and thrive in a dynamic environment, we welcome your application! Responsibilities Manage executive calendars, schedule appointments, and coordinate meetings with stakeholders Prepare and edit correspondence, presentations, and reports to ensure clarity and professionalism Organize travel arrangements and itineraries for executives as needed Act as a point of contact for internal and external communications on behalf of executives Conduct research, gather information, and provide analysis to support various projects Maintain organized electronic files and records to enhance productivity Coordinate special projects and follow through on deadlines to ensure successful completion Provide general administrative support and assist in onboarding new team members Requirements Minimum of 3 years of experience as an Executive Assistant or in a similar administrative role Exceptional communication skills, both verbally and in writing Strong organizational and multitasking abilities with a keen eye for detail Proficiency in Microsoft Office Suite and familiarity with project management software Ability to prioritize tasks effectively and manage time well in a fast-paced environment High level of professionalism and discretion in handling confidential information Self-motivated with the ability to work independently and as part of a remote team Experience in processing expense reports and budget management is a plus Benefits Work From Home Performance Bonus
VirtueStaff is seeking a proactive and detail-oriented Customer Service / Virtual Assistant to join our dedicated team. In this role, you will be providing exceptional customer support while also assisting with various administrative tasks. If you are passionate about helping others and thrive in a remote work environment, we want you on our team! Responsibilities Deliver outstanding customer service by responding to inquiries via phone, email, and chat Assist customers with their account-related questions, issues, and order processing Perform administrative tasks such as data entry, appointment scheduling, and maintaining accurate records Document and track customer interactions and escalate unresolved issues as necessary Collaborate with team members to refine customer service processes and enhance overall client experience Help with social media management and content updates when required Provide feedback on customer service strategies and suggest improvements Requirements Proven experience in customer service, virtual assistance, or a similar role Excellent communication skills, both written and verbal Strong problem-solving skills and a customer-first attitude Ability to multitask and manage time efficiently in a remote setting Familiarity with CRM systems and various digital communication tools Highly organized and detail-oriented Ability to work independently as well as part of a team Experience with social media platforms and digital marketing is a plus Benefits Work From Home Performance Bonus
VirtueStaff is on the lookout for a talented Software Developer who specializes in automations to join our innovative team. In this dual-role, you will be responsible for designing, developing, and implementing software solutions alongside creating efficient automation processes. Responsibilities Design, develop, and maintain software applications tailored to meet client needs Build and implement automation scripts and workflows to optimize business processes Collaborate closely with stakeholders to gather requirements and translate them into functional software solutions Troubleshoot, test, and improve existing software and automation systems Document software and automation processes for future reference and training Stay updated on industry trends and emerging technologies to ensure the application of best practices in development and automation Participate in code reviews, providing feedback and suggestions to team members Requirements Proven experience as a Software Developer with a focus on automations Strong proficiency in programming languages such as Python, Java, or JavaScript Experience with automation tools such as Zapier, N8N, or similar platforms Solid understanding of software development lifecycle (SDLC) methodologies Excellent problem-solving skills with a strategic mindset Familiarity with APIs and integrating different software systems Strong communication skills and ability to work within a collaborative team environment Attention to detail and a commitment to producing high-quality work Experience in documenting processes and workflows . Benefits Work From Home Performance Bonus
VirtueStaff is on the lookout for a talented Software Developer who specializes in automations to join our innovative team. In this dual-role, you will be responsible for designing, developing, and implementing software solutions alongside creating efficient automation processes. Responsibilities Design, develop, and maintain software applications tailored to meet client needs Build and implement automation scripts and workflows to optimize business processes Collaborate closely with stakeholders to gather requirements and translate them into functional software solutions Troubleshoot, test, and improve existing software and automation systems Document software and automation processes for future reference and training Stay updated on industry trends and emerging technologies to ensure the application of best practices in development and automation Participate in code reviews, providing feedback and suggestions to team members Requirements Proven experience as a Software Developer with a focus on automations Strong proficiency in programming languages such as Python, Java, or JavaScript Experience with automation tools such as Zapier, N8N, or similar platforms Solid understanding of software development lifecycle (SDLC) methodologies Excellent problem-solving skills with a strategic mindset Familiarity with APIs and integrating different software systems Strong communication skills and ability to work within a collaborative team environment Attention to detail and a commitment to producing high-quality work Experience in documenting processes and workflows . Benefits Work From Home Performance Bonus
VirtueStaff is seeking a proactive and detail-oriented Customer Service / Virtual Assistant to join our dedicated team. In this role, you will be providing exceptional customer support while also assisting with various administrative tasks. If you are passionate about helping others and thrive in a remote work environment, we want you on our team! Responsibilities Deliver outstanding customer service by responding to inquiries via phone, email, and chat Assist customers with their account-related questions, issues, and order processing Perform administrative tasks such as data entry, appointment scheduling, and maintaining accurate records Document and track customer interactions and escalate unresolved issues as necessary Collaborate with team members to refine customer service processes and enhance overall client experience Help with social media management and content updates when required Provide feedback on customer service strategies and suggest improvements Requirements Proven experience in customer service, virtual assistance, or a similar role Excellent communication skills, both written and verbal Strong problem-solving skills and a customer-first attitude Ability to multitask and manage time efficiently in a remote setting Familiarity with CRM systems and various digital communication tools Highly organized and detail-oriented Ability to work independently as well as part of a team Experience with social media platforms and digital marketing is a plus Benefits Work From Home Performance Bonus
VirtueStaff is seeking a proactive and detail-oriented Customer Service / Virtual Assistant to join our dedicated team. In this role, you will be providing exceptional customer support while also assisting with various administrative tasks. If you are passionate about helping others and thrive in a remote work environment, we want you on our team! Responsibilities Deliver outstanding customer service by responding to inquiries via phone, email, and chat Assist customers with their account-related questions, issues, and order processing Perform administrative tasks such as data entry, appointment scheduling, and maintaining accurate records Document and track customer interactions and escalate unresolved issues as necessary Collaborate with team members to refine customer service processes and enhance overall client experience Help with social media management and content updates when required Provide feedback on customer service strategies and suggest improvements Requirements Proven experience in customer service, virtual assistance, or a similar role Excellent communication skills, both written and verbal Strong problem-solving skills and a customer-first attitude Ability to multitask and manage time efficiently in a remote setting Familiarity with CRM systems and various digital communication tools Highly organized and detail-oriented Ability to work independently as well as part of a team Experience with social media platforms and digital marketing is a plus Benefits Work From Home Performance Bonus
We are seeking a talented and creative Website Developer to build and design websites through Squarespace for our client. The ideal candidate will have a strong understanding of the Squarespace platform and a keen eye for design. This role is focused on leveraging Squarespace's capabilities to create professional and visually appealing websites. Responsibilities Build new websites from scratch and redesign existing sites using the Squarespace platform Work collaboratively with clients or project managers to understand and implement design and functional requirements Apply modern design principles and best practices for typography, color theory, and layout to create visually compelling, branded websites Manage website projects from initial concept through to final launch, ensuring all deadlines are met Conduct quality assurance checks to ensure websites are fully functional, responsive, and optimized for different devices Provide ongoing support and maintenance for live websites, including content updates and troubleshooting Requirements Proven experience in Squarespace development and website design, with a portfolio of previous work to demonstrate proficiency A minimum of 1-2 years of professional experience in website development Deep proficiency with the Squarespace platform, including its native design features, templates, and e-commerce functionality Strong communication skills with the ability to articulate design choices and collaborate effectively with clients Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously Benefits Work From Home Performance Bonus
We are seeking a highly organized and proactive Virtual Assistant with significant experience in social media management and content creation. The ideal candidate will be responsible for providing comprehensive administrative support while also taking the lead on managing our digital presence through various social media channels. This dual role requires a candidate who is adept at both administrative tasks and creative marketing duties. Responsibilities Manage and organize a professional inbox, prioritizing communications and responding on behalf of the executive Conduct market research to gather insights on industry trends, competitors, and potential opportunities Execute outreach strategies, including email and social media messaging, to engage with clients, partners, and other stakeholders Manage and maintain social media accounts, including the creation, scheduling, and publishing of engaging content Provide general administrative support, including scheduling, document management, and other day-to-day tasks Requirements Proven experience as an Virtual Assistant, Executive Assistant, or similar role Demonstrable experience in social media management and content creation A strong background in Virtual Assistance, Social Media Management and Content Creation is essential Exceptional written and verbal communication skills Strong organizational skills and the ability to manage multiple priorities High attention to detail and problem-solving capabilities Proficiency in Microsoft Office Suite and virtual collaboration tools Ability to work independently and as part of a remote team Excellent time management skills with the ability to meet deadlines Familiarity with project management software and CRM systems is a plus Experience in handling sensitive information with confidentiality Spanish Bilingual is required Benefits Work From Home Performance Bonus