20 Virtualization Technologies Jobs

JD as follows Provide dedicated technical support to VIP clients, including troubleshooting hardware, software, and network issues. Manage and resolve incidents and service requests promptly and efficiently. Maintain a high level of client satisfaction through effective communication, follow-up, and proactive issue resolution. Perform regular maintenance and updates on VIP client systems to ensure optimal performance and security. Collaborate with other IT teams and departments to resolve complex technical issues. Document all support activities, client interactions, and issue resolutions in the service management system. Provide training and guidance to VIP clients on the use of IT systems and applications. Stay current with the latest technology trends, tools, and best practices to provide innovative solutions to VIP clients. Ensure the confidentiality and security of VIP client information and data.

Overview: Server Administrator Level 3 (L3) will be responsible for managing, maintaining, and troubleshooting our organization's servers and related components to achieve high availability and performance. This role requires a deep technical understanding of server hardware, operating systems, virtualization technologies, and networking. He/She will collaborate closely with other IT teams to ensure seamless operation of our Customer server infrastructure. Key Responsibilities: Server Administration: Deploy, configure, and maintain physical and virtual servers across various platforms (Windows Server, Linux, etc.) Virtualization: Manage virtualization technologies such as VMware vSphere, Microsoft Hyper-V, or Citrix XenServer. Provision virtual machines (VMs), manage virtual networks, and ensure high availability of virtualized resources. Storage Management: Administer storage solutions (SAN, NAS) and ensure efficient data storage and backup processes. Implement and manage RAID configurations and storage protocols. Networking: Configure and troubleshoot network connectivity of servers (TCP/IP, DNS, DHCP). Collaborate with network engineers to ensure smooth integration of server systems with the network infrastructure. Backup and Recovery: Design and implement backup and recovery strategies for server systems and critical data. Perform periodic backup testing and ensure data integrity. Documentation and Reporting: Create and maintain detailed technical documentation, including server configurations, procedures, and incident reports. Generate regular reports on server performance, capacity, and uptime metrics. Technical Support and Troubleshooting: Provide L3 support for escalated server issues and collaborate with L1/L2 support teams to resolve incidents within defined SLAs. Conduct root cause analysis for recurring problems and implement permanent resolutions. Security Compliance: Ensure servers are compliant with security standards and policies (e.g., PCI-DSS, GDPR). Implement security patches and upgrades in coordination with the security team. Required Skills and Qualifications: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience). Proven experience as a Server Administrator or similar role with OEM like HPE/ Dell with at least 3 years in L3 support. In-depth knowledge of server hardware (HP, Dell, Cisco UCS, etc.) and server operating systems (Windows Server, Linux distributions). Experience with virtualization technologies (VMware vSphere, Hyper-V, XenServer). Familiarity with storage systems and protocols (SAN, NAS, iSCSI, NFS). Strong understanding of networking concepts (TCP/IP, DNS, DHCP). Experience in implementing and maintaining backup and recovery solutions. Excellent problem-solving skills and the ability to troubleshoot complex issues. Good communication skills and the ability to work effectively in a team environment. Preferred Skills: Certifications such as VMware Certified Professional (VCP), Microsoft Certified Solutions Expert (MCSE), or similar. Experience with cloud platforms (AWS, Azure, GCP).

JD as follows Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support.

DJob Description Hands on experience in Virtualization technologies ( CITRIX VMware) Should have experience in Citrix Xenapp & Xendesktop, Xen Server, PVS Basic understanding of storage and connectivity fundamentals Good technical skills in windows operating systems Preferably MCP/MCSE Certified. Exposed to end user application support Certification from VMware and Citrix desired Excellent communication and documentation skills Willing to travel within India at various Clients location & connect with Customers Open to work in 24 x 7 6 Days Working in a Week. Qualifications Any Graduate or Diploma in IT with Minimum MCP/CCA certifications. Secondary Skills: Good communication skills Strong Problem Solving and Analytical skills Ability to interact with internal/external clients Highly committed to meet the business objectives Ability to build and maintain strong working relationships

Overview: Server Administrator Level 3 (L3) will be responsible for managing, maintaining, and troubleshooting our organization's servers and related components to achieve high availability and performance. This role requires a deep technical understanding of server hardware, operating systems, virtualization technologies, and networking. He/She will collaborate closely with other IT teams to ensure seamless operation of our Customer server infrastructure. Key Responsibilities: Server Administration: Deploy, configure, and maintain physical and virtual servers across various platforms (Windows Server, Linux, etc.) Virtualization: Manage virtualization technologies such as VMware vSphere, Microsoft Hyper-V, or Citrix XenServer. Provision virtual machines (VMs), manage virtual networks, and ensure high availability of virtualized resources. Storage Management: Administer storage solutions (SAN, NAS) and ensure efficient data storage and backup processes. Implement and manage RAID configurations and storage protocols. Networking: Configure and troubleshoot network connectivity of servers (TCP/IP, DNS, DHCP). Collaborate with network engineers to ensure smooth integration of server systems with the network infrastructure. Backup and Recovery: Design and implement backup and recovery strategies for server systems and critical data. Perform periodic backup testing and ensure data integrity. Documentation and Reporting: Create and maintain detailed technical documentation, including server configurations, procedures, and incident reports. Generate regular reports on server performance, capacity, and uptime metrics. Technical Support and Troubleshooting: Provide L3 support for escalated server issues and collaborate with L1/L2 support teams to resolve incidents within defined SLAs. Conduct root cause analysis for recurring problems and implement permanent resolutions. Security Compliance: Ensure servers are compliant with security standards and policies (e.g., PCI-DSS, GDPR). Implement security patches and upgrades in coordination with the security team. Required Skills and Qualifications: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience). Proven experience as a Server Administrator or similar role with OEM like HPE/ Dell with at least 3 years in L3 support. In-depth knowledge of server hardware (HP, Dell, Cisco UCS, etc.) and server operating systems (Windows Server, Linux distributions). Experience with virtualization technologies (VMware vSphere, Hyper-V, XenServer). Familiarity with storage systems and protocols (SAN, NAS, iSCSI, NFS). Strong understanding of networking concepts (TCP/IP, DNS, DHCP). Experience in implementing and maintaining backup and recovery solutions. Excellent problem-solving skills and the ability to troubleshoot complex issues. Good communication skills and the ability to work effectively in a team environment. Preferred Skills: Certifications such as VMware Certified Professional (VCP), Microsoft Certified Solutions Expert (MCSE), or similar. Experience with cloud platforms (AWS, Azure, GCP). .

We are seeking an experienced System Administrator to join our IT team in India. The ideal candidate will have a strong background in managing server infrastructure, ensuring optimal performance, and maintaining security protocols. Responsibilities Manage and maintain server infrastructure, ensuring high availability and reliability. Monitor system performance and troubleshoot issues as they arise. Implement and manage security measures to protect systems and data. Install, configure, and upgrade operating systems and software applications. Perform regular backups and disaster recovery operations. Collaborate with other IT staff to ensure effective system integration and support. Document system configurations, processes, and procedures for future reference. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. 5-10 years of experience in system administration or related roles. Proficiency in Linux and Windows server environments. Experience with virtualization technologies such as VMware or Hyper-V. Strong knowledge of networking concepts and protocols (TCP/IP, DNS, DHCP). Familiarity with database management systems (e.g., MySQL, SQL Server). Experience with scripting languages (e.g., Bash, PowerShell) for automation tasks. Strong problem-solving skills and the ability to work under pressure. Excellent communication and interpersonal skills.

Req ID: 327041 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Cloud VDI and Cloud Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Key Responsibilities: - Cloud VDI Support - Proactively monitor VDI performance, capacity, and availability - Respond to alerts, incidents, and service requests within defined SLAs - Triage and resolve technical issues, escalating as needed - Diagnose and resolve VDI-related issues (e.g., login failures, session disconnects, slow performance) - Perform root cause analysis to identify long-term solutions - Work closely with vendors and internal teams to escalate complex issues - Execute routine maintenance tasks such as software updates, system patching, and version upgrades - Maintain and optimize virtualization solutions (e.g., Citrix, VMware Horizon, Microsoft Remote Desktop) - Document technical procedures, troubleshooting steps, and solutions in a knowledge base - Produce regular status reports and incident summaries for management and stakeholders - Collaborate in creating and maintaining technical documentation for infrastructure changes - Partner with various teams (Network, Storage, Security) to ensure system reliability and security compliance - Provide clear communication to stakeholders about system changes, incidents, and resolutions - Assist in planning for capacity, scalability, and enhancements to meet business requirements Qualifications and Skills: - Bachelor's degree in Computer Science, Information Technology, or a related field preferred - 7+ years of experience in an IT support role, with at least 5-7 years of experience in VDI administration or support - Hands-on experience with Cloud VDI, Microsoft Remote Desktop Services - Strong grasp of virtualization technologies (e.g., VMware vSphere, Microsoft Hyper-V) - Familiarity with network, storage, and server hardware concepts that affect VDI performance - Excellent troubleshooting abilities and a methodical approach to problem-solving - Strong communication skills to interact with technical and non-technical stakeholders - Ability to work effectively under pressure in a fast-paced, 24x7 support environment - Customer-oriented mindset with a commitment to delivering high-quality service . Additional Requirements: - Willingness to work in rotating shifts or on-call schedules, including nights, weekends, and holidays - Ability to obtain and maintain relevant certifications (e.g., Citrix Certified Associate - Virtualization, VMware Certified Professional) is a plus About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

Install, configure, and maintain server hardware and software systems. Monitor server performance to ensure efficiency and security. Identify and troubleshoot server-related issues. Perform regular data backups to protect organizational information. Plan and implement server upgrades, maintenance fixes, and vendor-supplied patches. Manage user accounts, permissions, and system controls. Coordinate with other IT professionals to ensure efficient server usage. Document server configurations, changes, and upgrade history. Coordinate with vendor for warranty and Hardware related issue Server hardening Server L1 level all the issues will be handled by TL however for any expert advise or intervention, TL will coordinate with Inox IT team for the support. Provide third-level support for complex IT, Related Endpoint issues that cannot be resolved by L1 and L2 support teams. Troubleshoot and resolve advanced technical problems related to hardware, software. Design and implement IT infrastructure solutions to meet organizational needs. Monitor system performance and conduct regular assessments to ensure efficiency. Document technical procedures and create guidelines for system management. Stay updated on emerging technologies and industry trends.

Notice Period : Immediate - 15 Days Job Description : We are seeking a highly skilled and experienced Technical Project Manager to lead and execute complex technical projects. The ideal candidate will possess a strong understanding of Linux systems, virtualization technologies, and networking protocols. This role requires a combination of technical expertise, project management skills, and strong communication abilities. Key Responsibilities : Project Management : - Define project scope, goals, and deliverables. - Develop detailed project plans, including timelines, resource allocation, and risk management strategies. - Monitor project progress, identify potential risks, and implement corrective actions. - Manage project budgets and ensure timely delivery within budget constraints. - Coordinate with cross-functional teams to ensure smooth project execution. Technical Expertise : - In-depth knowledge of Linux operating systems and VMware virtualization technologies. - Strong understanding of TCP/IP, UDP, SNMP protocols, and networking concepts . - Experience in deploying and managing products in Linux environments. - Proficiency in troubleshooting complex technical issues related to Linux, VMware, and network infrastructure. - Hands-on experience with hardware components, including EMC VNX, Unity Storage, HP Blade Servers, HP C7000 enclosures, Brocade SAN switches, VC Flex, and HP switches. Team Leadership : - Lead and mentor project teams, providing guidance and support. - Foster a collaborative and positive work environment. - Motivate team members to achieve project goals. Communication and Stakeholder Management : - Effectively communicate project status, risks, and issues to stakeholders. - Build strong relationships with clients, vendors, and internal teams. - Present complex technical information in a clear and concise manner. Qualifications : - Bachelor's degree in Computer Science, Engineering, or a related field. - RHCSA or RHCE certification. - Proven experience in technical project management, preferably in the IT infrastructure domain. - Strong analytical and problem-solving skills. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Strong attention to detail and organizational skills. Keywords Project Management,Project Methodologies,Linux,Project Manager - Networking,VMware,TCP/IP,Hardware Support,RHCE,Network Protocols,Linux operating systems*

Description We are seeking an experienced System Administrator to join our team in India. The ideal candidate will have 5-10 years of experience managing and maintaining IT infrastructure in a dynamic environment. You will be responsible for ensuring the stability, integrity, and efficient operation of our systems. Responsibilities Manage and maintain servers, ensuring high availability and performance. Monitor system performance and troubleshoot issues as they arise. Implement and manage system security measures to protect sensitive data. Assist in the deployment and configuration of new systems and applications. Perform regular backups and ensure data integrity and recovery procedures are in place. Document system configurations, processes, and procedures for reference. Collaborate with other IT team members to support infrastructure projects. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. Proficiency in Linux and Windows server administration. Experience with cloud services (AWS, Azure, etc.) is a plus. Strong understanding of networking concepts and protocols. Knowledge of system monitoring tools and performance tuning. Familiarity with virtualization technologies (VMware, Hyper-V). Ability to troubleshoot hardware and software issues effectively.

Description We are looking for a skilled System Administrator / Engineer to manage and maintain our IT infrastructure. The ideal candidate will have extensive experience in system administration, ensuring the availability and performance of our systems while implementing security measures. Responsibilities Manage and maintain server infrastructure including installation, configuration, and troubleshooting. Monitor system performance and ensure high availability of services. Implement security measures to safeguard the systems and data. Perform regular system backups and disaster recovery operations. Create and maintain documentation for systems and processes. Collaborate with other IT team members to support application development and deployments. Provide technical support to users and troubleshoot issues. Skills and Qualifications 5-10 years of experience in system administration or engineering roles. Proficiency in Linux/Unix and Windows server environments. Strong knowledge of networking concepts and protocols (TCP/IP, DNS, DHCP, etc.). Experience with virtualization technologies (VMware, Hyper-V, etc.). Familiarity with cloud services (AWS, Azure, Google Cloud). Understanding of security best practices and tools. Scripting skills (Bash, PowerShell, Python) for automation purposes. Ability to work independently and as part of a team. Excellent problem-solving skills and attention to detail.

Description We are seeking an experienced System Administrator to join our team in India. The ideal candidate will be responsible for managing and maintaining our IT infrastructure, ensuring optimal performance and security of our systems. Responsibilities Monitor and maintain system performance and security. Install and configure operating systems and software. Manage user accounts and permissions. Perform regular system backups and recovery operations. Troubleshoot and resolve hardware and software issues. Document system configurations and procedures. Collaborate with IT team members to implement system upgrades. Ensure compliance with company policies and best practices. Skills and Qualifications Bachelor's degree in Computer Science or related field. 3-10 years of experience in system administration. Proficiency in Windows and Linux operating systems. Experience with virtualization technologies (e.g., VMware, Hyper-V). Strong understanding of networking concepts and protocols. Knowledge of scripting languages (e.g., Bash, PowerShell). Familiarity with cloud services (e.g., AWS, Azure) is a plus. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills.

Description We are seeking a skilled IT Executive to join our team in India. The ideal candidate will have a strong technical background, with 3-5 years of experience in IT support and a passion for delivering high-quality service to our users. Responsibilities Manage and maintain IT infrastructure and systems. Provide technical support to end-users and troubleshoot IT issues. Implement and oversee IT projects and upgrades. Ensure data security and compliance with relevant regulations. Collaborate with other departments to understand their IT needs and provide solutions. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 3-5 years of experience in IT support or a similar role. Proficiency in network administration and troubleshooting. Experience with Windows/Linux server environments. Knowledge of cybersecurity principles and practices. Familiarity with cloud computing services (e.g., AWS, Azure). Strong problem-solving skills and attention to detail. Excellent communication and interpersonal skills. OPERA SOFTWARE

Description We are seeking a skilled System Administrator with 5-10 years of experience to manage our IT infrastructure and ensure optimal performance of our systems. The ideal candidate will be responsible for maintaining our servers, networks, and cloud services while providing technical support to users. Responsibilities Manage and monitor all installed systems and infrastructure Install, configure, and maintain operating systems, application software, and system management tools Proactively ensure the highest levels of systems and infrastructure availability Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes Maintain security, backup, and redundancy strategies Write and maintain custom scripts to increase system efficiency and lower the human intervention time on tasks Participate in the design of information and operational support systems Provide 2nd and 3rd level support Perform regular security monitoring to identify any possible intrusions Create and maintain documentation as it relates to system configuration, mapping, processes, and service records Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or related field Strong experience with Linux/Unix administration Proficiency in Windows Server administration Experience with cloud services (AWS, Azure) Knowledge of networking protocols and services (TCP/IP, DNS, DHCP, VPN) Familiarity with virtualization technologies (VMware, Hyper-V) Experience with configuration management tools (Ansible, Puppet, Chef) Strong problem-solving skills and ability to work under pressure Excellent communication skills and ability to work in a team environment

Total years of Experience: 1+ years Job description Hardware and Network Engineer - Create Possibilities with Salesforce, Data and AI Hardware and Network Engineer Roles and responsibilities : We are looking for a skilled Hardware and Network Engineer to join our IT team. The ideal candidate will have hands-on experience with hardware troubleshooting, network configuration, and server setup. This role involves maintaining the IT infrastructure, ensuring seamless connectivity, and supporting our team with hardware and networking needs. Key Responsibilities: Infrastructure Maintenance and Support: Maintain and support IT infrastructure, including servers, desktops, and networking hardware. Conduct regular maintenance checks and troubleshoot hardware issues as they arise. Ensure timely upgrades and replacements of hardware components to maintain optimal performance. Network Configuration and Management: Configure, install, and manage network devices such as routers, switches, and firewalls. Monitor network performance, troubleshoot connectivity issues, and ensure secure and efficient data transfer. Set up and manage LAN/WAN and wireless networks, ensuring a reliable and secure network environment. Server Setup and Administration: Set up, configure, and maintain company servers to ensure secure and stable operations. Monitor server health, backup data, and restore systems as needed. Perform regular updates and apply patches to ensure security and functionality. Technical Support and Troubleshooting: Provide technical support for end-users, assisting with hardware, software, and network-related issues. Conduct diagnostics to identify and resolve system failures, network disruptions, and hardware malfunctions. Document issues and resolutions, providing feedback for continuous improvement. Documentation and Reporting: Maintain accurate records of network configurations, hardware inventory, and system upgrades. Prepare reports on system performance, network usage, and troubleshooting actions taken. Requirements: Bachelor s degree in related field (or equivalent experience). Minimum 1 year of experience in hardware troubleshooting, network configuration, and server setup. Strong knowledge of networking concepts, including LAN/WAN, IP addressing, DHCP, DNS, and network security. Proficiency in configuring and managing servers. Familiarity with hardware components, network devices, and diagnostic tools. Preferred Qualifications: Experience with network management tools and monitoring software. Basic knowledge of virtualization technologies is a plus. Strong problem-solving skills and ability to work independently. Must have windows Server and Linux Server experience

JOB RESPONSIBILITIES: Ability to analyze and debug problems at network, storage and virtualization layers of a scale out distributed storage solutions in public, private and hybrid cloud environments. Help to develop knowledge base that enables faster troubleshooting of customer issues. Provide feedback on existing tools and help to identify and develop the necessary tools needed to triage customer problems. Research, diagnose, troubleshoot and solve customer issues, involving and working with engineering teams as needed. Work with technical writing resources to ensure resolution to customer issues are documented appropriately. Help to define the support process from initial issue found by customer, to reporting the issue to Samsung, to resolution and fix for the customer. Ability to interface with customers in a professional manner, working to understand issue(s) they may be facing. REQUIRED SKILLS BS/MS Computer Science or equivalent with a minimum of 7+ years with storage solutions. Experience testing and/or debugging storage systems, preferable distributed systems Experience and understanding of NFS protocols (v3, v4.1, pNFS) Experience with other storage protocols such as SMB and S3 are a plus Familiarity with virtualization technologies (VMware, Hyper-V) and containers Experience with network solutions for clouds including network virtualization technologies Able to demonstrate leadership skills and take ownership of customer issues reported. Commitment, focus, and follow-through needed to see problems through to resolution. Exceptional customer service skills and excellent communication skills to provide prompt and accurate feedback to customers. Proven ability to research, diagnose, troubleshoot, and identify solutions to customer issues. Ability to develop scripts using Python or other scripting languages a plus. Experience supporting customers running storage solutions, preferably NAS or ethernet based solutions PERSONAL CHARACTERISTICS Know how to tell between perfect and good enough Ready to take on difficult tasks on your own Team player Displays good judgment Willingness to challenge, debate and clarify assumptions Comfortable working in a very fast-past environment with a global team Role & responsibilities Preferred candidate profile

Total years of Experience: 1+ years Job description Hardware and Network Engineer - Create Possibilities with Salesforce, Data and AI Hardware and Network Engineer Roles and responsibilities : We are looking for a skilled Hardware and Network Engineer to join our IT team. The ideal candidate will have hands-on experience with hardware troubleshooting, network configuration, and server setup. This role involves maintaining the IT infrastructure, ensuring seamless connectivity, and supporting our team with hardware and networking needs. Key Responsibilities: Infrastructure Maintenance and Support: Maintain and support IT infrastructure, including servers, desktops, and networking hardware. Conduct regular maintenance checks and troubleshoot hardware issues as they arise. Ensure timely upgrades and replacements of hardware components to maintain optimal performance. Network Configuration and Management: Configure, install, and manage network devices such as routers, switches, and firewalls. Monitor network performance, troubleshoot connectivity issues, and ensure secure and efficient data transfer. Set up and manage LAN/WAN and wireless networks, ensuring a reliable and secure network environment. Server Setup and Administration: Set up, configure, and maintain company servers to ensure secure and stable operations. Monitor server health, backup data, and restore systems as needed. Perform regular updates and apply patches to ensure security and functionality. Technical Support and Troubleshooting: Provide technical support for end-users, assisting with hardware, software, and network-related issues. Conduct diagnostics to identify and resolve system failures, network disruptions, and hardware malfunctions. Document issues and resolutions, providing feedback for continuous improvement. Documentation and Reporting: Maintain accurate records of network configurations, hardware inventory, and system upgrades. Prepare reports on system performance, network usage, and troubleshooting actions taken. Requirements: Bachelor s degree in related field (or equivalent experience). Minimum 1 year of experience in hardware troubleshooting, network configuration, and server setup. Strong knowledge of networking concepts, including LAN/WAN, IP addressing, DHCP, DNS, and network security. Proficiency in configuring and managing servers. Familiarity with hardware components, network devices, and diagnostic tools. Preferred Qualifications: Experience with network management tools and monitoring software. Basic knowledge of virtualization technologies is a plus. Strong problem-solving skills and ability to work independently. Must have windows Server and Linux Server experience

Department Overview IT Cloud Compute Operations Job Description **Position Overview:** The Red Hat OpenShift Virtualization Administrator is responsible for the deployment, management, and operational support of virtualization solutions within the company's IT infrastructure, with a specific focus on Red Hat OpenShift and its ecosystem. The role involves ensuring high availability, superb performance, and security of applications running in the virtualized environment. **Key Responsibilities:** Install, configure, and maintain Red Hat OpenShift clusters, including the underlying virtualization platform and associated storage solutions. Administer and monitor the health, performance, and security of the OpenShift environment, including nodes, pods, and services. Design and implement strategies for deployment scaling, redundancy, high-availability, and disaster recovery. Collaborate with development teams to facilitate containerization of applications and services, ensuring best practices are followed. Automate routine tasks through scripting and the use of automation tools like Ansible, Jenkins, or similar. Create and maintain comprehensive documentation for system installations, configurations, upgrades, and best practices. Resolve complex issues involving the infrastructure, including root cause analysis and implementing preventive measures. Ensure compliance with security policies and procedures, including regular system updates and patches. Participate in capacity planning and performance tuning to optimize the virtualization environment for operational efficiency. Collaborate with cross-functional IT teams to support continuous integration and continuous deployment (CI/CD) pipelines. Stay current with the latest developments in OpenShift, Kubernetes, and containerization technologies. Provide technical support and training to IT staff and end-users when necessary. Participate in an on-call rotation and provide off-hours support as needed. Install, configure, and maintain Linux operating systems across the organization, while ensuring optimal performance. Basic Requirements **Qualifications:** Bachelors degree in Computer Science, Information Technology, or related field, or equivalent work experience. Minimum of 3 years of experience in administering Red Hat OpenShift and virtualization technologies. Strong understanding of Kubernetes and container orchestration. Proficiency in virtualization platforms such as Red Hat Virtualization (RHV), VMware, or KVM. Experience with automation/configuration management using Ansible, Puppet, Chef, or similar. Familiarity with CI/CD tools and version control systems like Git. Knowledge of Linux/Unix administration and scripting (e.g., Bash, Python). Experience with monitoring solutions like Prometheus, Grafana, or Nagios. Strong problem-solving skills and the ability to work under pressure. Excellent verbal and written communication skills. Preferred certifications: Red Hat Certified Specialist in OpenShift Administration, Red Hat Certified Engineer (RHCE), or other relevant certifications. Location - Pan India

POSITION SUMMARY Team Leader is responsible for supporting and empowering a team of Technical Support staff to provide an excellent customer experience by troubleshooting and resolving customer issues remotely. In this role, you are accountable for supervising your team and ensuring quality customer experience and accurate ticket resolution. You will be empowered to leverage Pro-Vigils ticketing platform and analytics platform to manage ticket assignment, resolution metrics, and will perform ticket audits to ensure efficient and effective customer resolution. In addition to this role, will be expected to identify team member development and training opportunities. You will also serve as a key conduit of communication for other groups such as Application engineering, Field Tech Support, Customer Success, Project Management. This position requires working during India Holidays ESSENTIAL FUNCTIONS Reasonable Accommodation Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) Responsibilities: Oversee the day-to-day technical support operations, supervising a team responsible for resolving daily tickets. Demonstrate a consistent commitment to customer experience through effective ticket resolution. Orchestrate daily effective ticket assignment, delegation, and appropriate escalation. Predict and proactively anticipate customer needs. Work with internal teams to ensure complex and/or escalated issues are resolved. Proactively seek out customer feedback and insights, providing recommendations to the leadership team. Evaluate problems and provide applicable solutions to meet macro and micro-outcomes. Seek to overcome challenges and accept failure as an opportunity for improvement. Exercise strong analytical skills to collect, articulate, explain, and evaluate measurables. Coordinates and schedules large-scale software and hardware releases. Provide data and reporting of KPIs and trends to Management in ad-hoc, weekly, monthly and as needed. Inspect and audit finally ticket flow, resolution, and pending tickets in ticket queues Conduct One-On-Ones, shift huddles, walking the floor, and spot check sessions to ensure execution Report and communicate on daily, weekly, monthly and yearly KPIs Communicate daily through shift Handover and sync up meetings with other leaders Generate Knowledge Base articles, training materials, and procedures to align team to business objectives Set a clear team schedule, goals, and expectations. Manage timesheets, time-off requests, and capacity of the team. Delegate tasks and set deadlines. Utilize our ticketing platform to manage team performance and report on metrics. Perform regular ticket audits to recognize success and identify opportunities for improvement. Listen to team members feedback and resolve issues or conflicts in a timely manner. Review outcomes to promote successful behaviors and provide feedback opportunities for growth. Identify team member development needs and coach accordingly. Provide new hire training and participate in 90 Day Introductory Evaluations. Recognize high performance and reward accomplishments. Technical Prowess In order to effectively lead and coach your Team, the following technical skills and experiences are required. You will be expected to diagnose and resolve technical issues across a variety of hardware, software, and networking topics including but not limited to: Remote desktop support Desktop applications Enterprise level network architecture Complex LAN/WAN environments VPN technologies (L2TP, IPsec, OpenVPN, etc.) Network security (Cisco, SonicWall, Cradlepoint, etc.) Virtualization technologies (VMWare, Hyper-V, etc.) Various operating systems (Linux, MacOS, Windows) Security protocols (HTTPS, TLS/SSL, AES, etc.) Network protocols (TCP/IP, LDAP, Domain, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls, etc.) Web technologies (XML, HTML, CSS) Cloud Services (Amazon Web Services, Azure, Private Cloud, etc.) Ticketing Systems (ServiceNOW, Zendesk, Connectwise Manage, Remedy, etc.) POSITION QUALIFICATIONS Competency Statement(s) Relationship Building – Ability to effectively build relationships with customers and co-workers. Ability to tactfully approach others, react well under pressure, treat others with respect and consideration. Customer Oriented – Ability to take care of the customers’ needs while following company procedures. Communication – Ability to communicate effectively with others using the spoken word. Ability to write clearly and informatively. Present numerical data effectively. Ability to read and interpret written information. Problem Solving – Identify and resolve problems promptly. Gather and analyze information and develop alternative solutions. Ethics – Treat employees and customers with respect. Work with integrity and uphold organizational values. Strategic Planning – Ability to develop and create a culture in which the long-range goals can be achieved. Analyze market and competition and adapt strategy to changing conditions. Accountability – Ability to accept responsibility and account for own actions. Diversity – Show respect and sensitivity for cultural differences. Promote a harassment-free environment and build a diverse workforce. Decision Making – Ability to make critical decisions while following company procedures. Change Management – Display original thinking and creativity. Develop innovative approaches and ideas and generate suggestions for improving work. Business Acumen – Ability to grasp and understand business concepts and issues. SKILLS & ABILITIES Education & Experience: 3+ years’ experience in a technical support, helpdesk, or network support position. 2+ years’ experience managing staff of more than 5 people. Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. Bachelor’s Degree preferred, or equivalent combination of education, training, and experience. Other Expectations: A general understanding of our industry is preferred. A familiarity with IT service delivery management principles, foundation, and concepts is helpful. Adherence to all job-related practices, policies, and procedures. Constant, quick, and accurate use of a personal computer, automation systems, and office equipment.

Job Title : Lead Cloud and Core Replica Lab The Lead is responsible for overseeing the design, implementation, and verification of virtualized and cloud-native telecom applications within a lab environment. The role involves managing cloud infrastructure, deploying NFVI solutions, and driving automation across the lifecycle of cloud services. Leading a team to ensure high availability and performance, the position requires collaboration with cross-functional teams and partners to support core network functions and VNF/CNF testing. Expertise in cloud technologies, network architecture, and system management is critical for driving innovation and ensuring seamless service delivery. Key responsibilities Design, Verification & Implementation: Oversee the design, verification, and implementation of virtualized and cloud-native telecom applications within the network, including the preparation and verification of High-Level Design (HLD) and Low-Level Design (LLD) for Core Network functions and application deployment. Infrastructure & Lab Management: Build and manage lab hardware infrastructure with necessary capacity and ensure timely upgrades to the latest versions. This includes configuration and deployment of routers and switches in the lab and through SDN where needed. Responsible for understanding and preparing Bill of Quantities (BoQ) for lab infrastructure expansion. Cloud Platform Deployment & Lifecycle Management: Deploy and manage OpenStack and OpenShift container platforms for VNF/CNF testing in lab environments. Drive the end-to-end automation of NFVI and cloud-native solutions, including zero-touch provisioning of server hardware, OS, platforms, applications, and services, as well as their lifecycle management Service Delivery & Recovery Management: Lead a team responsible for service delivery, cloud recovery, and ensuring that all cloud uptime and availability SLAs are met. System Monitoring & Maintenance: Monitor system integrity and availability of all hardware, infrastructure resources, and application logs. Perform regular preventative maintenance, system backups, recovery, and troubleshoot hardware/software failures with support from OEM partners. Apply necessary software upgrades and ensure network stability. Documentation & Reporting: Document network configurations, designs, topologies, processes, and configurations for cloud deployments and lab setups. Regularly track, report, and update the status of projects, providing necessary technical and system documentation in a timely manner. Automation & Troubleshooting: Use MANO framework and Ansible playbooks for automated multi-site deployments. Utilize tools such as Wireshark and port mirroring for troubleshooting and trace analysis. Support VNF validation across different cloud environments, especially with Cisco/Nokia Fabric and SDN networks. POC & Standards Contribution: Work with partners to perform proof of concepts and contribute to standardization forums and workgroups related to Cloud & Automation technologies. Ensure ongoing collaboration with technical and project teams to meet delivery timelines and quality standards. Skills Requirements: Strong knowledge of 4G and 5G network architecture, ecosystem, and call flows, with a deep understanding of virtualization and cloud-native technologies as they apply to telco networks. Understanding of deploying and managing horizontal cloud solutions with Red Hat OpenStack Platform (RHOSP) and Red Hat OpenShift Container Platform (RHOCP) across multiple NFVI layers. Experience with COTS hardware from vendors like HPE and Dell, as well as SDN/fabric technologies from Nokia and Cisco. Understanding of installation, configuration, and deployment of network routers and switches primarily from Cisco and Nokia. Familiarity with solutions on major public cloud infrastructures such as AWS, Azure, and GCP, adhering to best practices and industry standards. Experience in automating cloud-native service delivery using CI/CD and orchestration tools. Good understanding of Management and Orchestration (MANO) frameworks, Network Management, OSS/BSS systems, and TM Forum standards for managing and optimizing network services. Broad experience across data center disciplines, including: Virtualization technologies (VMware, KVM, Docker, Kubernetes) Operating systems (Linux, Windows) Storage systems (SAN, NAS, object storage) Networking components (routers, switches, load balancers, firewalls) Data protection, backup, and business continuity practices. Strong presentation and communication skills, with the ability to lead architecture and design discussions with internal stakeholders and external partners. Capable of providing clear technical documentation and project updates to diverse audiences. Experience & Qualifications: 8-10 years of relevant experience in core network and cloud infrastructure management. Preference will be given to candidates with certifications in cloud technologies ( Red Hat, AWS, Azure). Strong presentation and communication skills, with the ability to lead architecture and design discussions with internal stakeholders and external partners. Capable of providing clear technical documentation and project updates to diverse audiences. Experience & Qualifications: 8-10 years of relevant experience in core network and cloud infrastructure management. Preference will be given to candidates with certifications in cloud technologies ( Red Hat, AWS, Azure).