Virtual Assistant

 Checks for Completeness of Commercial Requirements and ensures that order details (dates, details) in the system matches customer’s requirements as indicated in customer documents

 Provides Shipment Confirmation to Customers and ensures that orders are in ready condition and in correct status before each order status

 Generates Shipment List and acquires proforma invoice, packing instructions and shipping release from customers to release orders for shipment

 Analyses, qualifies, and completes Change Order Requests

 Notifies Customer of Promise Delivery Date with an order acknowledgment and ensures that customer receives their orders on time and shipment commitment targets are met

 Proactively and promptly updates the customer of any delays in deliveries whether a revised delivery date is available or not

 Ensures that the dates own by order management team are updated and reflective of current order status

 Facilitates emergency/kick-off meetings with other functional groups and expedites immediately when there are any potential order delays

 Coordinates with other teams/support to complete the request of customers and communicates effectively with suppliers on customer’s delivery date pull in requests

 Generates and analyses backlog orders and participates in order backlog review meetings to provide feedback on risks to meet the period’s shipment commitments

Job Types: Full-time, Permanent

Pay: ₹240,000.00 - ₹420,000.00 per year

Benefits:

• Food provided
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Language:

• English (Required)

Work Location: In person