Vice President, Product Manager Employee Experience Channels

As a Product Manager in Employee Experience Channels, your role is crucial in the innovation of new product offerings and leading the end-to-end product life cycle. You will act as the voice of the customer, developing profitable products that provide value to customers. Your deep understanding of product launch strategies will guide successful product launches, gather essential feedback, and ensure exceptional client experiences. Collaboration with cross-functional teams is key to delivering high-quality products that exceed customer expectations, with a focus on scalability, resiliency, and stability. **Key Responsibilities:** - Develop a product strategy and product vision that delivers value to customers - Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap - Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition - Build the framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability - Partner with internal consumers to intake needs, prioritize use cases, and translate them into actionable product requirements - Collaborate with engineering to develop and maintain a scalable API architecture aligned with business and technical goals - Design and manage a centralized API services catalog, ensuring discoverability and ease of use - Establish and continuously monitor API SLAs; define metrics for performance, uptime, and error rates - Drive observability and reporting; define and refine requirements to ensure visibility into API health and usage over time - Engage with backend system teams to improve and optimize integrations, ensuring data consistency, performance, and maintainability - Drive automation and tooling to improve reliability, reduce operational costs, and accelerate software development **Qualifications Required:** - 10+ years of experience or equivalent expertise in product management or a relevant domain area - Advanced knowledge of the product development life cycle, design, and data analytics - Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management - Strong understanding of technical architecture, service design, and microservices architecture - Excellent communication and collaboration skills across cross-functional teams In addition to the above, the job description does not include any additional details about the company.,