Vice President, Financial Crime Control - Customer Monitoring

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Vice President, Financial Crime Control - Customer Monitoring

Business: Risk & Compliance

Principal responsibilities

• The following principal accountabilities are aligned to the Financial Crime Services and Processes Model.
• Apply judgement on the criticality and operational prioritization with a view to influence both short term tactical changes and longer-term strategic direction of the Customer Monitoring controls
• Membership and participation in governance fora as relevant across the wider Financial Crime Detection Value Stream and Global Businesses, Regions and Markets
• Develop and maintain strong relationships with key internal stakeholders across Global functions, Global businesses, Digital Business Services (DBS), regions, and countries
• Develop and maintain strong working relationship with Model Risk Management
• Develop and maintain a strong and professional working relationship with senior management of Risk, and Audit
• Support external relationships with key public sector partners and peers. Contribute towards the strategic direction and oversight of the firm's participation in initiatives with key members of Group, public sector and peers to share information on financial crime risks and their impact on the control framework
• Ensure appropriate timely and relevant risk information is provided to appropriate governance fora. Manage the sharing of information and creation of feedback loops across the firm to continuously adapt and improve our financial crime controls and support the business in their first line responsibilities. Lead on the coordination of responses to critical incidents as appropriate
• Provide leadership to, and develop, expertise across the Customer Monitoring Sub value Stream on controls management, Model Risk Management and second and third line review requirements.

• Maintain and develop positive and professional working relationships with senior business leaders, Risk and Compliance colleagues, Group Internal Audit and Financial Crime Risk Stewards at Group, Regional and Market / Entity level

• Deep expertise and experience in using technology to detect financial crime at a strategic level
• An understanding of how technological tools are deployed to detect financial crime, inlcuding how these tools are used to improve alert volumes and risk coverage
• A good understanding of the HSBC Risk Management Framework, and a deep knowledge of the Risk and Control environment and processes within Group Financial Crime
• Experience in project management and product ownership in a complex global environment
• An understanding of model risk, the required controls and how models, machine learning and AI techniques are deployed to improve control operations
• Experience of dealing with Second and Third Line Review teams
• Successful track record in leadership and influencing is essential, including the application of this skill in areas outside their direct span of control
• A background or understanding of operational risk is desirable
• Track record of resilience and confident challenge when dealing with senior stakeholders to influence change without direct responsibility for resources or budget

• Some experience of dealing with regulatory matters and confident interaction with Regulators