Vice President Agentic AI Platform Delivery Lead

Ready to shape the future of work

At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Vice President - Agentic AI Platform Delivery Lead

Role Summary :
We are seeking a Delivery Lead for Architecture Delivery to drive the design, implementation, and scaling of our AI & Agentic-first Service Delivery Platform. This leader will ensure that architecture delivery - spanning solution design, platform build, integrations, and automation-first delivery enablement - is executed seamlessly across both in-house teams and ecosystem collaborators/partners.

The role requires a forward-looking delivery leader who can set up delivery automation tooling, frameworks, and governance models, while running delivery in a super-agile, high-velocity environment. This person will be responsible for regular show & tell demonstrations to senior company leadership, ensuring transparency, speed of iteration, and visible business impact at every stage.

Key Responsibilities
1. Architecture Delivery Leadership.Lead end-to-end architecture delivery programs across pre-sales, mobilisation, build/test, and transition-to-operations..Ensure delivery combines both in-house capabilities and partner/supplier contributions into a unified, coherent architecture..Govern solution blueprints, reference architectures, and integration standards to ensure consistency across clients.

2. Agile & Scrum-First Execution
.Run delivery using Agile and Scrum frameworks, ensuring aggressive sprint cadences and rapid iteration..Drive a show & tell culture, with regular sprint reviews and platform demos to senior leadership and stakeholders.. Instill Agile maturity across delivery teams, partners, and collaborators to accelerate velocity and reduce waste..Ensure backlog prioritization and sprint outcomes are aligned with business value realization.

3. Delivery Automation & Tooling Ownership
.Define and set up the delivery automation toolchain (DevOps, MLOps, FinOps, SecOps, AIOps) as the backbone of platform-driven delivery..Embed automation-first principles into architecture delivery, reducing manual dependencies and cycle times..Drive adoption of zero-touch delivery accelerators such as code generators, semantic asset graphs, digital twins, and AI copilots.

4. Collaboration & Partner Integration
.Work closely with alliance partners, subcontractors, and client teams to integrate their contributions into delivery seamlessly..Establish collaboration frameworks to ensure speed, quality, and shared accountability across partner ecosystems..Leverage the platform's mobilisation toolkits and governance dashboards to manage distributed architecture delivery.

5. Client & Stakeholder Management
.Act as the architecture delivery owner in client engagements, ensuring solutions are delivered predictably and value is realized..Provide visibility to clients through real-time dashboards, case study generators, and outcome trackers..Partner with CX/Design Leads to ensure customer experience principles and design thinking are embedded in delivery outcomes.

6. Continuous Value & Differentiation
.Measure and report business value realization: productivity, cycle-time reduction, automation coverage, margin uplift..Ensure reuse and standardization of architecture components and automation tooling across accounts..Feed learnings back to Product and Design teams to continuously enhance the platform.

Qualifications we seek in you!

Minimum Qualifications
.experience in architecture delivery, technology transformation, and program execution in IT/Outsourcing/SI contexts..Strong expertise in enterprise architecture, cloud-native platforms, AI/ML integration, and delivery automation toolchains..Demonstrated track record of leading Agile/Scrum-based delivery in super-aggressive development environments..Proven ability to showcase outcomes regularly to senior stakeholders, distilling technical progress into business value..Experience leading multi-vendor and partner-driven delivery environments..Proven ability to set up DevOps/MLOps toolchains, governance dashboards, and automation frameworks for scaled delivery..Deep understanding of delivery lifecycle from solutioning to operations, including transition and mobilisation..Strong stakeholder management and client-facing experience ability to present architectural delivery outcomes to CxO levels..Familiarity with platform-first delivery models, GenAI/agentic systems, and new-age digital service platforms is a strong plus..You will own architecture delivery, ensuring every solution delivered via the platform is automation-first, reusable, and margin-positive..You will be the architectural orchestrator, balancing in-house engineering and partner ecosystem delivery..You will stand up the delivery automation ecosystem (DevOps/MLOps/AI agents) that becomes the backbone of scaled delivery..You will operate in a super-agile, high-intensity environment, with regular leadership showcases to validate progress and outcomes..Your success will be measured by automation adoption, reuse rates, velocity of delivery, and business impact.

Why join Genpact
.Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation.Make an impact - Drive change for global enterprises and solve business challenges that matter.Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities.Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.