Key Responsibilities: Handle inbound and outbound calls professionally and efficiently. Provide accurate information about Vibes Health Care services. Resolve customer queries, complaints, and requests in a timely manner. Maintain customer records and document interactions accurately. Upsell and cross-sell products/services where appropriate. Meet daily/weekly/monthly targets related to call handling and customer satisfaction. Collaborate with team members and management to improve processes. Required Skills & Qualifications: Education: [High School Diploma / Graduate / Any relevant qualification] Strong verbal and written communication skills. Good problem-solving and multitasking abilities. Basic knowledge of MS Office and computer applications. Ability to handle difficult situations with professionalism and patience. Previous call center or customer service experience is a plus. Preferred Skills: Knowledge of healthcare-related services is an advantage. Proficiency in multiple languages is a plus. Familiarity with CRM systems and call center software. What We Offer: Competitive salary and performance-based incentives. Professional training and career growth opportunities. Supportive and dynamic work environment. Job Type: Full-time Pay: ₹18,000.00 - ₹28,000.00 per month Schedule: Day shift Language: Hindi, English, Telugu, karnataka (Required) Work Location: In person

The Front Desk Executive position involves managing front desk operations at the corporate office, serving as the initial point of contact for visitors, and contributing to the smooth running of administrative procedures. Responsibilities include greeting and welcoming visitors to create a positive first impression, managing the front desk area by addressing incoming calls, emails, and inquiries, scheduling appointments and coordinating meetings, ensuring the reception area is organized and stocked with necessary supplies, handling incoming and outgoing correspondence, and supporting with administrative tasks like data entry and record-keeping. Additionally, the role involves communication with internal teams and external stakeholders. Candidates for this role should hold a Bachelor's degree in any discipline, possess a minimum of 2 years of experience in front desk or administrative positions, and be proficient in MS Office applications. Strong verbal and written communication skills, organizational abilities, and multitasking skills are essential. Key competencies for the Front Desk Executive role include maintaining a professional appearance and attitude, prioritizing customer service with a friendly approach, and managing multiple responsibilities in a fast-paced setting. This is a full-time position with a day shift schedule, requiring fluency in English and Hindi. The work location is in-person, and the expected start date is 10/04/2025.,