Exposure to dealing in securities Execution of orders on Trading Terminals Customer Service Job Types: Full-time, Permanent Benefits: Leave encashment Provident Fund Schedule: Day shift Work Location: Remote

Exposure to dealing in securities Execution of orders on Trading Terminals Customer Service Job Types: Full-time, Permanent Benefits: Leave encashment Provident Fund Schedule: Day shift Work Location: Remote

Job Description Join Vertex Securities, a leading Stock Broking Company, as a Dealers for Share Trading and play a key role in executing trades and delivering exceptional client service. Ideal candidates should be passionate about financial markets and thrive in a fast-paced environment. Job Responsibilities: · Exposure to Dealing in Share Trading · Execution of orders on Trading Terminals · Customer Service Job Types: Full-time, Permanent Benefits: Leave encashment Provident Fund Schedule: Day shift Work Location: In person

Key Responsibilities: Lead and manage the customer care team to deliver outstanding service across all channels (phone, email, chat, etc.) Monitor service quality and customer satisfaction metrics; identify and implement improvement strategies Handle complex or escalated customer issues efficiently and professionally Coordinate with other departments to ensure timely resolution of client concerns Design and implement customer engagement and retention initiatives Ensure full compliance with regulatory requirements and internal service standards Requirements: Bachelor’s degree (preferably in Business, Finance, or related field) Proven experience (5+ years) in customer service management, preferably in a broking, banking, or financial services environment Strong leadership and team management skills Excellent communication, problem-solving, and interpersonal skills Working knowledge of trading platforms, stock market operations, and customer support tools Ability to remain calm under pressure and make quick, effective decisions Location: Ernakulam Experience: 5 years in Customer Service, preferably in Financial Services Job Types: Full-time, Permanent Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person

Key Responsibilities: Lead and manage the customer care team to deliver outstanding service across all channels (phone, email, chat, etc.) Monitor service quality and customer satisfaction metrics; identify and implement improvement strategies Handle complex or escalated customer issues efficiently and professionally Coordinate with other departments to ensure timely resolution of client concerns Design and implement customer engagement and retention initiatives Ensure full compliance with regulatory requirements and internal service standards Requirements: Bachelor’s degree (preferably in Business, Finance, or related field) Proven experience (5+ years) in customer service management, preferably in a broking, banking, or financial services environment Strong leadership and team management skills Excellent communication, problem-solving, and interpersonal skills Working knowledge of trading platforms, stock market operations, and customer support tools Ability to remain calm under pressure and make quick, effective decisions Location: Ernakulam Experience: 5 years in Customer Service, preferably in Financial Services Job Types: Full-time, Permanent Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Work Location: In person

Key Responsibilities: Identify, approach, and acquire new franchisees and sub-brokers in targeted regions Develop and execute regional franchise growth strategies Conduct meetings, presentations, and business pitches for potential partners Evaluate partner profiles and ensure alignment with company standards Work closely with compliance, operations, and marketing teams for smooth onboarding Meet monthly and quarterly acquisition targets Desired Profile: Graduate/Postgraduate in Business, Finance, or related field 3–7 years of experience in franchise acquisition, channel development, or B2B sales Strong network in the broking, mutual funds, or banking industry Excellent negotiation and communication skills Willingness to travel extensively within assigned territories Self-starter with a target-oriented mindset What We Offer: Attractive salary + high-performance incentives Opportunity to work with a reputed brand in the financial industry Growth-driven work environment and career advancement Full support with marketing, onboarding, and training tools. Job Types: Full-time, Permanent Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

As a Customer Care Team Lead, your primary responsibility will be to oversee and guide the customer care team in providing exceptional service through various communication channels such as phone, email, and chat. You will be tasked with monitoring service quality and customer satisfaction metrics to identify areas for improvement and implement strategies accordingly. Handling complex or escalated customer issues with efficiency and professionalism will be a key part of your role. Collaborating with other departments to ensure timely resolution of client concerns and designing customer engagement and retention initiatives will also be crucial aspects of your job. It will be essential to maintain full compliance with regulatory requirements and internal service standards at all times. To qualify for this position, you should hold a Bachelor's degree, preferably in Business, Finance, or a related field, and have at least 5 years of experience in customer service management, preferably within a broking, banking, or financial services environment. Strong leadership and team management skills, excellent communication, problem-solving, and interpersonal abilities are essential. A working knowledge of trading platforms, stock market operations, and customer support tools will be advantageous. The role requires the ability to stay composed under pressure and make prompt, effective decisions. The position is located in Ernakulam and is a full-time, permanent opportunity. Benefits include Provident Fund, a day shift schedule, a performance bonus, and fluency in English is preferred. The work location is in person. Join us in this dynamic role where you will lead a team to deliver exceptional customer care and drive engagement and retention initiatives in the financial services sector.,

As a Franchise Acquisition Manager, you will play a key role in identifying, approaching, and acquiring new franchisees and sub-brokers in targeted regions. Your responsibilities will include developing and executing regional franchise growth strategies, conducting meetings, presentations, and business pitches for potential partners, and evaluating partner profiles to ensure alignment with company standards. You will collaborate closely with compliance, operations, and marketing teams to facilitate smooth onboarding processes and meet monthly and quarterly acquisition targets. To excel in this role, you should possess a graduate/postgraduate degree in Business, Finance, or a related field, along with at least 3-7 years of experience in franchise acquisition, channel development, or B2B sales. A strong network in the broking, mutual funds, or banking industry will be advantageous. Excellent negotiation and communication skills are essential, along with a willingness to travel extensively within assigned territories. A self-starter with a target-oriented mindset will thrive in this dynamic environment. In return, we offer an attractive salary with high-performance incentives, the opportunity to work with a reputed brand in the financial industry, a growth-driven work environment with opportunities for career advancement, and full support in marketing, onboarding, and training tools. This is a full-time, permanent position with benefits including Provident Fund, a day shift schedule, and performance bonuses. The work location is in person, providing a collaborative and engaging atmosphere for you to excel in your career.,

As a Customer Care Team Leader, your primary responsibility will be to oversee and guide the customer care team in providing exceptional service through various communication channels such as phone, email, and chat. You will be tasked with monitoring service quality and customer satisfaction metrics, identifying areas for improvement, and implementing strategies to enhance the overall customer experience. In this role, you will handle complex or escalated customer issues with efficiency and professionalism, ensuring timely resolution by collaborating closely with other departments. Additionally, you will be responsible for designing and executing customer engagement and retention initiatives to foster long-term relationships with clients. Moreover, you will play a crucial role in ensuring full compliance with regulatory requirements and internal service standards, upholding the reputation of the organization and maintaining trust with customers. To qualify for this position, you should hold a Bachelor's degree in Business, Finance, or a related field and possess at least 5 years of proven experience in customer service management, preferably within the broking, banking, or financial services industry. Strong leadership and team management skills are essential, along with excellent communication, problem-solving, and interpersonal abilities. A working knowledge of trading platforms, stock market operations, and customer support tools is required, enabling you to navigate complex situations with ease and make sound decisions under pressure. The role is based in Ernakulam and entails working full-time on a permanent basis, with benefits such as Provident Fund, a day shift schedule, a performance bonus, and proficiency in English being preferred for effective communication. If you are a dynamic and experienced professional with a passion for delivering exceptional customer service in the financial services sector, we invite you to apply for this rewarding opportunity.,

Join Vertex Securities, a leading Stock Broking Company, as a Marketing Officer and play a vital role in shaping our brand and outreach strategies. Ideal candidates should be passionate in driving impactful marketing campaigns. Job Responsibilities: Creating and delivering messages to communicate with customers, prospects and other target audiences. To create content for e-mail marketing, social media, banners, posters and brochures. Write and update website content regularly. Overall understanding and interest in branding, media, advertising and PR. Support marketing team with tools, creatives and materials. Manage and schedule social media post and campaigns. Run digital marketing campaigns across platforms. Perform SEO optimisation for website and blog content. Qualifications: Graduation, Specialisation in Marketing/PR will be an added advantage. Experience: 1-2 years Job Types: Full-time, Permanent Benefits: Provident Fund Schedule: Day shift Work Location: In person

Join Vertex Securities, a leading Stock Broking Company, as a Marketing Officer and play a vital role in shaping our brand and outreach strategies. Ideal candidates should be passionate in driving impactful marketing campaigns. Job Responsibilities: Creating and delivering messages to communicate with customers, prospects and other target audiences. To create content for e-mail marketing, social media, banners, posters and brochures. Write and update website content regularly. Overall understanding and interest in branding, media, advertising and PR. Support marketing team with tools, creatives and materials. Manage and schedule social media post and campaigns. Run digital marketing campaigns across platforms. Perform SEO optimisation for website and blog content. Qualifications: Graduation, Specialisation in Marketing/PR will be an added advantage. Experience: 1-2 years Job Types: Full-time, Permanent Benefits: Provident Fund Schedule: Day shift Work Location: In person