Verbatim Analyst

Role Overview: As a Verbatim Analyst at PureSpectrum, your primary responsibility will be to analyze and deliver cleaned open-ended text responses from surveys. You will play a crucial role in ensuring the quality of verbatim responses, adhering to client standards, and meeting strict deadlines. Your contributions will directly impact the overall success of survey projects. Key Responsibilities: - Review verbatims meticulously to uphold quality, compliance, and best practices. - Effectively manage timelines to ensure the timely delivery of high-quality results. - Identify and rectify language inconsistencies, typos, irrelevant responses, and fraudulent patterns. - Flag and categorize reasons for the removal of responses based on predefined frameworks. - Identify and escalate potentially sensitive or inappropriate content appropriately. - Collaborate closely with project managers and data analysts to uphold quality standards. - Provide valuable feedback on response patterns and survey design to enhance data quality. - Assist in the development and enhancement of verbatim coding frameworks and taxonomies. - Work alongside the Team Lead to prepare client standards, process documentation, and training materials. - Analyze survey data comprehensively and offer suggestions for enhancing survey quality. - Stay abreast of industry trends and developments to ensure continuous improvement. - Cultivate positive relationships within the organization and with clients to foster a collaborative environment. Qualifications Required: - Graduate or Postgraduate from any recognized University, preferably in English literature. - Knowledge of the Market Research Industry is advantageous. - Possess strong logical, analytical skills, and demonstrate out-of-the-box thinking. - Clear and concise communication skills essential for engaging with various stakeholders effectively. - Proficiency in Microsoft Office tools and any text editor. - Experience in Excel, including advanced formulas and automation (Macros), is a definite advantage. - Display curiosity, a drive for learning, and the ability to build positive relationships. - Willingness to work in shifts, including nights, weekends, and holidays. (Note: Omitted any additional details of the company from the JD as they were not present in the provided job description),