Vendor Operations

Job Description

Key Responsibilities: Establish and nurture positive working relationships with vendors, fostering collaboration and open communication. Clearly communicate expectations, requirements, and performance feedback to vendors. Address and resolve any vendor-related issues or disputes in a timely and effective manner. Regularly assess vendor performance against established KPIs and service level agreements (SLAs). Identify trends, cost-saving opportunities, and areas for improvement in vendor operations. Offer constructive feedback to vendors on their performance, highlighting areas for improvement and success. Monitor compliance with company standards, legal and regulatory requirements, and contractual obligations. Continuously seek ways to improve vendor operations, streamline processes, and increase efficiency. Create and maintain standard operating procedures, process maps, and other relevant documentation. Ensure accurate and timely processing of vendor invoices and payments. Oversee the process of onboarding new vendors and ensuring they are fully integrated into work with other departments and teams to ensure vendor operations align with overall business objectives. Keep up-to-date on the latest trends and best practices in vendor management and operations. Serve as the primary point of contact for assigned vendor engagements and communicate operational/process updates to vendors. In essence, a Vendor Operations Manager acts as a bridge between the company and its vendors, ensuring that all parties are aligned and working together to achieve common goals. Must Knows: Using supply chain management planning software. Forecasting inventory and purchasing needs. Negotiating supply contracts. Managing the vendor product supply chain. Evaluating vendor services. Resolving vendor and customer complaints. Generate the supply requirement schedule . Maintain high availability of the materials as per market requirement and established standards. Managing all state holders connected with vendor operations. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹80,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person