Job Title: Export Documentation & Customer Service Executive Location: Belapur Navi Mumbai Industry: Freight Forwarding / Logistics Employment Type: Full-time 1. Senior Executive – Export Documentation & Customer Service (5+ Years Experience) Key Responsibilities: Independently manage export documentation including HBL (House Bill of Lading) and MBL (Master Bill of Lading) . Ensure complete compliance with Customs Shipping Bill (SB) regulations and other statutory export documentation norms. Coordinate with carriers, shipping lines, and clients for BL approvals , release , and submission . Communicate with overseas agents, transporters, and internal departments to ensure timely and accurate document flow. Handle client queries regarding shipping instructions, BL status, and documentation issues. Maintain up-to-date knowledge of export compliance and customs regulations. Assist in improving internal documentation processes and ensuring audit readiness. Requirements: Minimum 5 years of hands-on experience in export documentation. Excellent knowledge of HBL/MBL preparation, submission, and release procedures. Strong understanding of Indian Customs SB rules related to BLs . Ability to work independently and manage multiple shipments simultaneously. Strong communication and coordination skills. 2. Junior Executive – Export Documentation & Customer Service (1.5–3 Years Experience) Key Responsibilities: Assist in the preparation and submission of HBL/MBL as per client and shipping line requirements. Coordinate with customers for document collection and submission timelines. Share draft BLs with clients and ensure timely approval. Communicate with shipping lines and agents for documentation follow-up. Support senior team members in customs documentation and audit compliance. Maintain accurate documentation records for shipments. Requirements: 1.5 to 3 years of relevant experience in export documentation and customer service. Good working knowledge of HBL/MBL processes , including filing and communication with shipping lines. Strong coordination and follow-up skills. Basic understanding of customs procedures and export formalities. Proficiency in MS Office and email communication.