UX Research Manager, Market Research

This role requires proficiency in hands-on execution and the management of UX research and PMR projects. You will collaborate with cross-functional teams to enhance engagement strategies and optimize services for patients/caregivers and other stakeholders across therapeutic areas. Key Responsibilities: - Proficient in designing, implementing, and analyzing A/B tests to optimize user experience and validate feature effectiveness - Skilled in conducting usability tests to gather deep insights into user behaviors, motivations, and pain points - Experienced in using various UX research tools and software to conduct and analyze research such as Content Square, Disqo, Qualtrics - Maintain ownership for all projects that you are involved in - Excellent analytical and problem-solving skills - Ability to work collaboratively with cross-functional teams - Strong communication and presentation skills - Proficient in quantitative market research methods, with the ability to synthesize information from various sources to form coherent, actionable insights - Foster a culture of innovation and promote areas for PMR service development Essential Requirements: - MBA, B.Tech / M.Tech / BE / ME / BPharm / MPharm, and strong academic performance - A minimum of 6 years experience in market research, 3 to 4 years of experience in UX research - Experience in working within a dedicated market research team and the ability to work with a cross-functional team in a matrix environment - Project management skills including scoping, defining deliverables, business case development, and reporting at a senior level, with effective communication - Familiarity with design tools like Sketch, Figma, or Adobe XD Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities served. Accessibility and Accommodation: Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If you need accommodation due to a medical condition or disability, please contact [email protected] with your request and contact information, including the job requisition number. Join Novartis: Novartis offers the opportunity to work with a community of smart, passionate individuals dedicated to making a difference in patients" lives. Collaborate, support, and inspire each other to achieve breakthroughs and create a brighter future together. Benefits and Rewards: Learn about the ways Novartis helps employees thrive personally and professionally in our handbook: https://www.novartis.com/careers/benefits-rewards,