UX research & design

ABOUT 360WATTS 360WATTS is a pre-seed energy-tech startup with a vision to revolutionize the way individuals engage with energy, starting from residential terrace & rooftops. Our primary objective is to develop intelligent solar systems for home consumers, seamlessly integrated with digital energy management software. We aim to simplify the process of adopting solar energy for users, guiding them from initial consideration to installation, maintenance, and end-of-life recycling. Ultimately, our grand vision is to establish a decentralized and autonomous energy ecosystem that offers intuitive, empowering, and uninterrupted energy solutions for every household. YOUR ROLE As a Paid Intern at 360WATTS, you will be tasked with leading desk research on 1 to 2 market segments, conducting both quantitative and qualitative studies. This will involve analyzing market sizing, pricing metrics (WtP, RoI), sales metrics (CAC), and identifying points of differentiation from competitors. You will also be responsible for understanding the core pain-points and desires of user segments, mapping UX insights such as user journey maps, personas, and emotions, and assisting in validating concept-market fit. Collaboration with the product development team to share relevant user insights, gathering user feedback through cold calls, surveys, and on-site interviews, and supporting marketing activities like social media posts are key aspects of the role. Additionally, you will contribute insights to the pitch deck. YOU BRING The ideal candidate should have initial work experience in user research and be well-versed in UX design principles such as Design Thinking and user-centric thinking. An interest in unraveling the complexities of Indian consumer behavior and their cultural relationship with energy is essential. The ability to work independently, organize research data into actionable insights and narratives, a willingness to explore innovative tools for visualizing insights creatively, and a curious mindset to seek answers independently are all highly valued. Proficiency in professional English and conversational Tamil is a must-have. Candidates are required to bring their own laptop. The position is full-time, requiring 40 hours per week with flexible work hours. The internship duration is set for 3 months, with the possibility of extension based on performance and personal drive to grow within the company. If you are motivated to shape the future of user interaction experience with energy, we invite you to join our team. Job Types: Full-time, Internship Contract Length: 3 months Benefits: - Flexible schedule - Performance bonus Ability to Commute/Relocate: Applicants must be able to reliably commute or plan to relocate to Coimbatore, Tamil Nadu before starting work. Experience: - UX: 1 year (Preferred) Work Location: In person Application Deadline: 22/06/2025 Expected Start Date: 01/07/2025,