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US Voice Process

US Voice Process

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Diverse Lynx

1 - 3 years

0 Lacs

Noida Kolkata

Posted:1 day ago| Platform:

Apply

Skills Required

Us Voice Process US Process International Voice Process International Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Make outbound calls to US-based insurance companies/patients/Helpdesk as per process requirements.
Engage customers in meaningful conversations to promote products/services or gather required information.
Achieve daily/weekly/monthly Targets and conversion targets.
Handle objections professionally and escalate complex issues when necessary.
Collaborate with team leads and quality analysts to improve call quality and performance.
Ensure compliance with company policies and US calling regulations

Required Skills & Qualifications:

Bachelors degree or equivalent.
14 years of experience in outbound calling, for US clients.
Open to Work from Office
Excellent verbal communication and interpersonal skills.
Familiarity with CRM tools and call centre software.
Open to work night shifts and adapt to US time zones.
Goal-oriented with a positive attitude and strong work ethic.

Knowledge of US culture and customer behaviour

Preferred candidate profile

Immediate joiner

If you know anyone suitable for this role, please feel free to refer them. Also, if you have any reference who can join ASAP, kindly share their details.

komal.k@diverselynx.in/9310244292

Looking forward to your response

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US Voice Process