US Operations Coordinator

Job Title: US Operations Coordinator

Location: IT Park, Chandigarh
Job Type: Work from Office
Shift Timing: US Shift (PST/EST)

Job Description:

We are looking for a detail-oriented US Operations Coordinator to support our US-based healthcare operations. The role involves working with scheduling data, performing audits, and reporting discrepancies to ensure operational accuracy.

Key Responsibilities:

• Work with scheduling data across healthcare CRM/EMR platforms to extract reports and identify discrepancies.
• Conduct audits to flag issues such as missing, incorrect, or misaligned visit entries.
• Add tasks and notes in the system as required, based on audit findings.
• Report identified issues to backend operations and clinical teams for correction.
• Maintain clear documentation of audit results and support operational reporting.

Requirements:

• Excellent attention to detail with strong analytical skills.
• Strong written communication skills.
• Familiarity with Microsoft Excel and process documentation.
• Ability to manage multiple priorities in a structured, fast-paced environment.
• Willingness to work night shifts (aligned with US time zones – PST/EST).

Preferred Qualifications:

• Prior experience supporting US-based clients or teams is an advantage.
• Graduate in any non technical stream
• High attention to detail and a go getter attitude
• Exposure to healthcare operations or scheduling workflows is an advantage.
• Familiarity with CRM/EMR systems used in healthcare settings is an advantage.

Job Type: Full-time

Pay: ₹25,000.00 - ₹43,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person