US INSIDE SALES EXECUTIVE

REQUIREMENTS / RESPONSIBILITIES

• Key Responsibilities:
  • Make up to 150 calls per day to prospects in the US healthcare industry.
  • Promote NPLMED services such as Payment Posting, Denial Management, AR Follow-Up, Charge Entry, and more.
  • Apply the 5W principle in every conversation to deeply understand client requirements and decision-making process.
  • Coordinate with clients once they agree to buy services – send confirmation emails, follow up for appointment scheduling, and ensure smooth onboarding.
  • Maintain timely follow-ups until the appointment is confirmed and scheduled.
  • Learn and master techniques to convince and convert customers over the phone.
  • Utilize Sales Navigator, CRM, and email tools to track leads and follow-ups efficiently.
  • Collaborate with internal teams to ensure client expectations are met post-sales.
  • Achieve and exceed weekly/monthly sales and appointment-setting targets.

MUST HAVE

• Requirements:
  • Excellent English communication skills – both verbal and written.
  • Strong persuasive and negotiation abilities to close leads on calls.
  • Comfortable making high call volumes (up to 150 calls/day).
  • Knowledge of Sales Navigator, CRM tools, email writing and follow-up etiquette.
  • Positive, energetic, and target-driven attitude.
  • Ability to work independently, stay organized, and manage multiple prospects simultaneously.
  • Prior experience in US healthcare/medical billing sales is a plus.