US Customer Support Voice Process

1 - 5 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You will be responsible for providing US Customer Support through the Voice Process in an international setting. Your primary duties will include: - Handling customer queries and concerns over the phone in a professional manner. - Resolving customer issues effectively and efficiently to ensure customer satisfaction. - Providing timely and accurate information to customers. - Maintaining a positive and empathetic attitude towards customers at all times. - Ensuring high-quality service delivery to meet customer expectations. To excel in this role, you should meet the following qualifications: - Minimum of 1 year of experience in the International Voice Process. - Excellent communication skills in English at C1 level. - Undergraduate and Graduate candidates are eligible to apply. - Age between 18 to 35 years. Please note that this position is for a Full-time role based in Gurgaon with a salary budget of 35K CTC. The in-hand salary is 30517, and the work schedule includes 5 days of work with rotational shifts and week offs. Additionally, both sides cab facilities are available for employees. Virtual interviews are scheduled for 16th and 17th October.,

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