Role Overview: We are seeking a dedicated and loyal Executive Assistant to support our Management Team. This role requires an individual with excellent communication skills, a strong command of office software, and the ability to manage multiple tasks effectively. The successful candidate will act as a critical communication channel between the Founders and various departments, ensuring smooth operations and collaboration across the organization. Key Responsibilities: Personal Assistance: Provide high-level administrative support to the Chief Operating officer, including managing their schedules, travel arrangements, and correspondence. Communication to Management: Serve as the primary point of contact between the Management Team and other departments, ensuring clear and consistent communication. Stakeholder Engagement: Build and maintain positive relationships with internal and external stakeholders, ensuring their needs are met promptly and professionally. Office Administration: Manage office Tasks, including document management, report preparation, and record-keeping using Microsoft Excel and Word. Meeting Coordination: Schedule and organize meetings, prepare agendas, take minutes, and follow up on action items to ensure timely completion. Collaboration: Work closely with team members across departments to support various projects and initiatives, fostering a collaborative work environment. Presentation Skills: Prepare and deliver presentations as required by the Management Team, ensuring all materials are accurate and professionally presented. Qualifications: Experience: Minimum of 1-2 years of experience as a Personal Assistant, PRO, Office Secretary, or a similar role, preferably supporting senior executives. Skills: o Exceptional verbal and written communication skills. o Proficiency in Microsoft Office Suite, especially Excel and Word. o Strong organizational and multitasking abilities. o Ability to handle confidential information with discretion. Attributes: o Mature, energetic, and professional demeanor. o Polite and loyal, with a strong sense of responsibility. o Ability to work independently and as part of a team. Why Join Us? Be part of a dynamic and innovative organization dedicated to empowering the next generation of learners. Work directly with the leadership team and contribute to the growth and success of URBX Knowledge Park. Opportunity for professional development and career advancement. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Morning shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Language: English (Preferred) Work Location: In person
Location: URBX Knowledge Park Position: Full-Time URBX Knowledge Park is looking for a passionate and skilled Data Analysis Faculty to guide students in mastering essential tools like MS Excel, CRM, Power BI , and other data management applications. We are seeking someone who can combine industry knowledge with effective teaching methods , making data concepts clear, practical, and career-oriented. The ideal candidate should have minimum 2+ years of teaching experience and at least 1 year of industry experience in data analysis or business intelligence roles, with a total of around 3 years of experience . Key Responsibilities 1. Training Delivery: Conduct engaging classes on MS Excel (advanced features), CRM systems, Power BI , and other key data analysis tools. Teach data handling, visualization, reporting, and interpretation with real-world examples. Use interactive and student-friendly teaching methods to ensure active participation. 2. Content & Assessment: Develop high-quality study materials, hands-on exercises, and case studies based on real industry scenarios. Create and evaluate tests, projects, and assignments to track student progress. Regularly update content to match the latest trends and technologies in data analysis. 3. Student Mentoring: Guide students in building practical projects and portfolios that demonstrate their data skills. Provide personalized feedback and support to help students strengthen their technical abilities. Motivate students to apply analytical thinking to solve business problems. 4. Industry Relevance: Stay updated with evolving data tools, analytics trends, and business intelligence practices. Share practical insights and experiences to prepare students for real-world job roles. Qualifications Minimum 2+ years of teaching experience in data analysis, business intelligence, or related fields. At least 1 year of industry experience working with tools like Excel, Power BI, CRM systems , or equivalent platforms. Proficient in data cleaning, visualization, dashboards, and reporting techniques . Strong communication and presentation skills. Ability to break down complex data concepts into easy-to-understand lessons. A genuine passion for mentoring students and preparing them for careers in data analysis and business intelligence. This is a great opportunity for data professionals who are eager to inspire and prepare the next generation of data analysts and business intelligence experts. Join us at URBX Knowledge Park and help shape the future of data-driven professionals! Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person
Overview: We are seeking a motivated and enthusiastic Telecaller to join our dynamic team at URBX Knowledge Park. As a Telecaller, you will play a crucial role in connecting with prospective students and providing them with essential information about our educational programs. Your primary responsibility will be to engage with potential students via telephone calls, answer their queries, and guide them through the admissions process. Key Responsibilities: Outbound Calling: Initiate outbound calls to prospective students who have shown interest in our educational programs through various channels. Information Dissemination: Provide detailed information about our courses, curriculum, admission procedures, and any other relevant information to prospective students. Lead Qualification: Assess the needs and qualifications of prospective students to determine their suitability for our programs. Follow-Up: Maintain regular follow-up with prospective students to address any concerns or queries they may have and encourage them to complete the admission process. Database Management: Maintain accurate and up-to-date records of all interactions with prospective students in the CRM system. Collaboration: Coordinate with other departments such as admissions, marketing, and academic advisors to ensure a seamless transition for prospective students from inquiry to enrollment. Feedback Collection: Gather feedback from prospective students regarding their interaction with our institution and use this feedback to improve our services. Targets Achievement: Meet or exceed monthly and quarterly targets for lead generation, conversion, and other key performance indicators. Requirements: Education: Bachelor’s degree in any field. Experience: Prior experience in telecalling, telemarketing, or customer service roles preferred. Communication Skills: Excellent verbal communication skills with a clear and articulate speaking voice. Proficiency in multiple languages is an advantage. Interpersonal Skills: Strong interpersonal skills with the ability to build rapport and establish trust with prospective students over the phone. Computer Skills: Proficiency in using CRM software, Microsoft Office Suite, and other relevant software applications. Time Management: Ability to manage time effectively and prioritize tasks to meet deadlines. Adaptability: Flexibility to adapt to changing priorities and work in a fast-paced environment. Benefits: Competitive salary with performance-based incentives. Opportunities for professional development and career advancement. A supportive and collaborative work environment. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Job Description: We are looking for a motivated and enthusiastic Telecaller to join our academic institution's team. As a Telecaller, you will be responsible for making outbound calls to prospective students, providing them with information about our courses, programs, and admission process. Freshers with a passion for education and strong communication skills are welcome to apply. Key Responsibilities: Reach out to prospective students and inform them about available academic programs and admissions. Answer inquiries and assist potential students with the application process. Maintain accurate records of calls and follow-ups in the CRM system. Meet daily/weekly call targets and contribute to the growth of student enrollment. Work closely with the admissions team to ensure smooth follow-up and coordination. Provide valuable feedback on student preferences and market trends. Skills & Qualifications: Excellent verbal communication and interpersonal skills. Freshers are encouraged to apply; no prior experience required. Ability to work in a fast-paced, target-driven environment. A positive attitude and eagerness to learn. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Job Title: Placement Officer Experience: 3-4 years in student placements (Educational Institutions preferred) Key Responsibilities: Develop and maintain strong employer networks in Kerala and beyond. Plan and execute placement activities, ensuring high student hiring rates. Organize pre-placement training, mock interviews, and career guidance sessions. Coordinate campus interviews, job fairs, and industry partnerships. Guide students in resume building, interview preparation, and career development. Travel as needed to connect with companies and secure job opportunities. Ensure smooth placement operations and maintain accurate placement records. Requirements: 3-4 years of experience in placements within logistics, accounting, or office management sectors. Strong networking skills and ability to establish industry connections. Excellent communication, leadership, and strategic planning abilities. Valid driving license and own vehicle for work-related travel. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹45,000.00 per month Schedule: Day shift Work Location: In person
Job Title: Placement Officer Experience: 3-4 years in student placements (Educational Institutions preferred) Key Responsibilities: Develop and maintain strong employer networks in Kerala and beyond. Plan and execute placement activities, ensuring high student hiring rates. Organize pre-placement training, mock interviews, and career guidance sessions. Coordinate campus interviews, job fairs, and industry partnerships. Guide students in resume building, interview preparation, and career development. Travel as needed to connect with companies and secure job opportunities. Ensure smooth placement operations and maintain accurate placement records. Requirements: 3-4 years of experience in placements within logistics, accounting, or office management sectors. Strong networking skills and ability to establish industry connections. Excellent communication, leadership, and strategic planning abilities. Valid driving license and own vehicle for work-related travel. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹45,000.00 per month Work Location: In person
Job Title: Placement Officer Experience: 3-4 years in student placements (Educational Institutions preferred) Key Responsibilities: Develop and maintain strong employer networks in Kerala and beyond. Plan and execute placement activities, ensuring high student hiring rates. Organize pre-placement training, mock interviews, and career guidance sessions. Coordinate campus interviews, job fairs, and industry partnerships. Guide students in resume building, interview preparation, and career development. Travel as needed to connect with companies and secure job opportunities. Ensure smooth placement operations and maintain accurate placement records. Requirements: 3-4 years of experience in placements within logistics, accounting, or office management sectors. Strong networking skills and ability to establish industry connections. Excellent communication, leadership, and strategic planning abilities. Valid driving license and own vehicle for work-related travel. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹45,000.00 per month Work Location: In person
Location: Cochin Company: URBX Worldwide Logistics Pvt Ltd , Edapally , Cochin, Kerala Candidate Profile • Minimum 2 years of experience in the Freight Forwarding industry • Strong written and verbal communication skills in English • Team player with ability to collaborate across departments • Established contacts with Shipping Lines, Vendors, and related stakeholders Key Responsibilities • Generate sales leads and identify customer needs • Build strong client relationships and provide accurate information to the sales team • Negotiate rates, provide quotations, and handle customer queries • Coordinate bookings, manage documentation (Air & Sea, Import & Export) • Maintain schedules, inter-department coordination, and records To Apply Send your CV to hr@urbxgroup.com with the subject line “Application – Executive (Freight Forwarding)”
You will be responsible for generating sales leads, identifying and assessing customer needs, and developing relationships with customer accounts through effective communication. You will provide accurate information to the marketing force, handle customer complaints, and ensure timely resolution. Additionally, you will maintain records of customer interactions, process customer accounts, and follow communication procedures and policies. Your role will also involve identifying decision makers and influencers of target accounts via telecall, making contact with them to pitch URBX International Logistics services, and generating queries from target accounts. You will receive inquiries from the sales team, negotiate rates with shipping lines/agents for export and import, and handle pre-shipment documentation for key accounts. Furthermore, you will be responsible for confirming rates post-negotiation with consignees, co-loaders, shipping lines, and airlines, maintaining tracking schedules committed to clients, coordinating interdepartmentally for customer requirements, and handling post-shipment documentation for key accounts. Job costing and job locking will also be part of your responsibilities. To qualify for this role, you should have a minimum of 2 years of experience in the freight forwarding industry, possess good written and verbal English communication skills, be a team player, and have contacts within the shipping line industry (marketing, documentation, operations, vendors). This is a full-time, permanent position with day and morning shifts at the work location.,
URBX KNOWLEDGE PARK LLP Cochin Ours is an upcoming institute in Cochin, Kerala with a vision to provide quality learning and excellence educational services encompassing the modern techniques with practical training and the various models that are being developed. Job Title: Video Editor Job Overview: We are currently seeking a talented and experienced Video Editor to join our team. The ideal candidate should excel in creating engaging social media reels and posters specifically tailored for educational institutions. Proficiency in illustrative designs is essential, and the candidate should be adept at collaborating with content development teams to meet their design requirements. The use of Adobe software is a must, and the candidate is expected to refrain from using Canva. Strong time management skills, effective communication, and on-time project completion are key attributes we are looking for. Responsibilities: Graphic Design: Develop visually appealing and effective social media reels and posters for educational institutions. Produce illustrative designs that resonate with the educational audience and align with project goals. Video Editing: Edit and enhance video content, ensuring it meets the specified requirements for various platforms. Collaborate with the content development team to create engaging and informative video materials. Collaboration: Work closely with the content development team to understand design requirements and incorporate feedback into the creative process. Provide input and creative suggestions to enhance the overall visual appeal of educational materials. Tool Proficiency: Use Adobe software for graphic design and video editing, avoiding the use of Canva. Time Management: Manage time effectively to meet project deadlines and deliver high-quality design work promptly. Communication: Communicate effectively with team members to understand project specifications and convey design concepts. Experience: Experienced in a similar role Job Types: Full-time, Permanent Day shift Performance bonus Work Location: In person Job Types: Full-time, Freelance Pay: ₹20,000.00 - ₹25,000.00 per month Education: Bachelor's (Preferred) Experience: Video Editing: 2 years (Required) Work Location: In person
Job Description: General Manager - Marketing and Administration Department: Marketing & Communications Reports To: Managing Director / Chief Executive Officer Experience Required: Minimum 8-10 years of progressive experience in Marketing and Strategic Administration/Management, preferably with Aviation / Pilot Training / Airline / Aerospace Sector experience. Position Overview The General Manager - Marketing and Administration is a critical, dual-focused leadership role. The incumbent will lead the strategic development, execution, and management of all marketing initiatives while overseeing key general administration functions to ensure smooth, efficient, and compliant academy operations. This role requires a seasoned professional with proven expertise in brand positioning, lead generation, digital marketing, and institutional partnerships. Commercial Pilot License (CPL) holders are strongly preferred for their deep industry insight. We require mandatory fluency in both English and Hindi, and seek candidates with significant exposure to markets across India and internationally. Key Responsibilities and KPIs 1. Strategic Marketing Leadership & Growth (KPI Focus) Develop and implement comprehensive marketing strategies aligned with business goals and aggressive growth targets. Plan and execute multi-channel campaigns for student recruitment across domestic and international markets, focusing on leveraging exposure across all of India. Build strategic partnerships with airlines, aviation regulators, and educational institutions. Customer Acquisition Cost (CAC) & ROI: Establish rigorous financial KPIs for all marketing campaigns, focusing on optimising CAC and maximising the student lifetime value. Oversee brand management, public relations, and high-stakes crisis communication . 2. General Administration & Operational Oversight (Main KPI) Establish and monitor key administrative performance metrics across various academy operations to ensure efficiency and compliance. Develop, document, and enforce Standard Operating Procedures (SOPs) for all administrative, admissions, and marketing workflows to ensure consistency and quality. Manage cross-departmental coordination, effectively linking Marketing, Admissions, Operations, and Training for streamlined processes. Effectively liaise with the Management and Leadership team on operational efficiency and organisational goals. 3. Financial & Vendor Management Oversee the preparation, allocation, and tracking of the annual Marketing and Administration budgets to ensure cost-effectiveness and adherence to financial targets. Negotiate and manage contracts with external agencies, suppliers, and technology vendors to ensure service quality and favourable terms. 4. Regulatory Compliance & Quality Assurance Aviation Compliance: Act as the main point of contact for administrative compliance related to marketing materials, admissions, and student records, ensuring strict adherence to DGCA, EASA, or FAA standards . Data Protection: Oversee the administrative processes for the secure and confidential handling of student data, ensuring compliance with privacy regulations . 5. Digital Marketing, Technology & Outreach Lead digital marketing efforts including SEO, SEM, social media, and performance optimisation. Champion the adoption and effective use of the Customer Relationship Management (CRM) system across the Marketing and Admissions teams to track leads and analyse conversion performance. Identify and implement new technologies and automation tools to enhance administrative efficiency and personalise the recruitment journey. 6. Team Leadership Build, mentor, and manage a multidisciplinary Marketing and Sales team. Provide effective sales team management, coordination with branding and promotions teams, and guidance on leveraging digital strategies. Qualifications & Experience Education: Bachelor’s or Master’s degree in Marketing, Business Administration, or a related field. Mandatory Experience: Minimum 8-10 years of progressive experience in Marketing and Strategic Administration/Management. Sector Experience (Highly Preferred): Proven track record in the aviation, flight training, airline, or related aerospace sectors is a significant asset. Industry Insight (Strong Preference): Commercial Pilot License (CPL) or prior flying/aviation operational experience is strongly preferred for deep domain knowledge. Communication: Fluent English and Hindi are mandatory. Spoken Malayalam will be an asset. Administrative Software Proficiency: Demonstrated proficiency with relevant software, including CRM platforms (e.g., Salesforce, HubSpot) and advanced use of MS Office/Google Workspace tools. Behavioural Competencies: Exceptional ability to diagnose complex administrative or marketing challenges, high level of professional integrity , and a proven commitment to accountability . Remuneration Competitive salary with performance-based incentives, commensurate with experience and qualifications. Job Type: Full-time Pay: ₹50,000.00 - ₹65,000.00 per month Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you a CPL Holder? Experience: Management: 8 years (Required) Language: Hindi (Required) English (Required) Work Location: In person
As an Executive in Customer Service and Sales Support within the Marketing & Sales department, your role involves interacting with customers to generate sales leads, understand their needs, and build trust through effective communication. You are responsible for providing accurate information to the marketing team, handling customer complaints, and ensuring timely resolutions. Additionally, you will maintain records of customer interactions, process accounts, and follow communication procedures. Key Responsibilities: - Generate sales leads and queries from target accounts - Identify decision makers and influencers in target accounts via telecall - Develop relationships with customers by pitching URBX international Logistics services - Negotiate rates with shipping lines/agents for export and import shipments - Handle pre-shipment and post-shipment documentation for key accounts - Coordinate with internal departments to meet customer requirements - Manage job costing and job locking processes Qualifications Required: - Minimum 2 years of experience in the freight forwarding industry - Proficiency in written and verbal English communication - Strong team player with the ability to collaborate effectively - Established contacts with shipping line marketing, documentation, operations, and vendors In this role, you will be working full-time on a permanent basis in day and morning shifts at the designated work location.,