Should be smart enough to understand and tackle Customers Prior exp in TeleSales/Tele Marketing/TeleCalling/Inside Sales/Customer Care/Telecaller is preferred Excellent in Communication & fluent in English Domestic & Day Fixed Shifts

CUSTOMER SUCCESS MANAGER NIGERIA Lagos | Customer Success Team | Full-time Do you love to own customers KPIs? Are you an evangelist who would like to help the marquee International enterprise brands? Then this is the role for you! The Impact you will create: You will drive client retention, customer satisfaction, up-selling and cross selling. Own overall relationship with assigned clients and provide strategic consulting to clients in achieving their objectives. Understand technical roadblocks and make recommendations on solution implementation and core integrations to clients using Netcore to overcome them. You will be the voice of the customer when engaging with internal teams. Be the point of contact for Accounts and be responsible for the growth of the customer Maintaining and expanding on excellent executive client relationships as well as building strong internal relationships across the departments to deliver superior performance. Investigate the core of the problem and suggest a long-term solution to it. Focus on Growth + Engagement + Integration Work with internal account teams to identify and resolve renewal risk, identify expansion opportunities, build strategies to drive further customer adoption. Consult brands on how to leverage direct marketing channels such as – Email, SMS, App/Web Notifications, WhatsApp, IVR and personalize engagement at scale Monitoring and managing the accounts to ensure higher ROI for the clients and extending end-to-end support throughout the customer lifecycle. What we look for? Transformational talent who shows leading attributes of Problem solving, Efficiency, Passion and Self direction. Ensuring the retention of the clients on a year-to-year basis and strategizing a growth path by influencing clients with potential up-selling and cross-selling across various departments and subsidiaries. Continuous learning about the emerging digital industry (Communication Channels & Marketing Automation) to service and consult top notch clients from several sectors - E-com, BFSI, Classifieds, Travel, Retail etc. Detail-oriented and analytical mindset. Measuring and analysing performance of the accounts for challenges and opportunities to improve overall client experience. Self-motivated, Self-starter and strategic mind-set, quick learner, a true partner and a concierge for our clients who can go out of his/her way to meet their KPIs. 3+ years’ experience in a Customer Success/Digital Marketing role. Business savvy approach with consultative, problem solving, and issue resolution skills and works calmly under pressure. Why Netcore? Being first is in our nature. Netcore cloud is first and leading AI/ML-powered customer engagement and experience platform (CEE) that helps B2C brands increase engagement, conversions, revenue and retention. Our cutting-edge SaaS products enable personalized engagement across the entire customer journey and build amazing digital experiences for business of all sizes. Our CEE platform includes 6 products – Customer Engagement, Email, Personalization, Product Experience, Customer Data platform (CDP) & Raman – our AI engine. Netcore has a perfect combo of experience as well as an agile mind. We currently work with 5000+ enterprise brands across 18 countries and serve more than 70% Unicorns in India, making us among the top-rated customer engagement & experience platform. Headquartered in Mumbai, we have our global footprints across 10 countries worldwide including United States and Germany. Being certified as a Great Place to Work for three consecutive years only reinforces Netcore’s principle of being a people-centric company – where you will not be just an employee but a family member of the organization. A career at Netcore is more than just a job — it’s an opportunity to shape the future. For more information, please visit netcorecloud.com or follow us on LinkedIn. What’s in it for you? Immense growth, continuous learning and consult the top-notch international brands Work with some of the most innovative brains Opportunity to explore your entrepreneurial mindset Open culture where your creative bug gets activated. Explore Nigeria. If this sounds like a company you would like to be a part of, and a role you would thrive in, please don’t hold back from applying! We need your unique perspective for our continued innovation and success! So let’s converse! Our inquisitive nature is all keen to know more about you.

Proven work experience as a Customer Support Executive. Knowledge in CRM software and ticketing systems. Cross Selling, Up Selling, Customer Retention, Escalation Management Flexible for working hours

About DoSelect DoSelect was founded in 2015 to bring data driven intelligence to recruiting and learning teams for organizations. Today were helping them solve one of their biggest challenges with our assessment platform. Along with our customers we’re re-imagining how companies hire and re-skill/up-skill their employees. We have been acquired by InfoEdge Ltd (parent of Naukri.com) and have around 2200+ enterprise customers. Given our business model, where our customers pay us over time, Customer Success is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our products. As such, we need a senior executive to own driving success for our customers. This role includes responsibilities for Customer Success activities (e.g., on-boarding, support, services, adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.). Responsibilities: 1. Drive Customer Success Outcomes a. Increase renewal rates and reduce churn b. Expand our revenue in accounts through cross-sell and up-sell c. Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores d. Drive new business growth through greater advocacy and reference-ability 2. Define and Optimize Customer Lifecycle a. Map customer journey b. Develop listening points in journey (e.g., usage, satisfaction, etc.) c. Standardize interventions for each point in journey d. Define segmentation of customer base and varying strategies e. Identify opportunities for continuous improvement f. Learn from best practices in industry 3. Manage Customer Success Activities a. Onboarding b. Training c. Customer Support d. Customer Success Management e. Renewals f. Cross-sell / Up-sell 4. Measure Effectiveness of Customer Success a. Define operational metrics for team b. Establish system for tracking metrics c. Create cadence for review within team d. Expose subset of metrics to executive team and the company 5. Inspire Customer Success Across Company a. Create company-wide culture of Customer Success b. Align with Marketing around marketing to existing clients c. Align with Product around driving product roadmap d. Align with Sales around cross-sell and up-sell and focus on selling with a retention focus e. Align with Finance around measurement and forecasting f. Align with Executive Team around key metrics and objectives g. Drive company-wide definition of ideal customer h. Create company-wide customer feedback loop Required Experience/Skills: 10+ years experience in leading customer-facing organizations Ability to manage influence through persuasion, negotiation, and consensus building Ideally combined background of post-sale and sales experience Strong empathy for customers AND passion for revenue and growth Deep understanding of value drivers in recurring revenue business models Analytical and process-oriented mindset Demonstrated desire for continuous learning and improvement Enthusiastic and creative leader with the ability to inspire others Excellent communication and presentation skills Relevant Bachelor’s degree; preference for computer science or related degrees

Call Sneha @ 8448100705 Handling inbound US calls and converting them into sales mainly flight bookings Selling flight tickets on Campaign calls. Having experience in PPC calls any international Sales experience would work for Hotel Sales process Required Candidate profile 8448100705 We Require a Travel Sales Consultant I'd like to know about International Flight fares. Good Geographical Knowledge I.e. City codes, Airport codes Knowledge of the PPC travel sales process

Payroll-Bank Des-Video KYC Officer Process-Outbound Fixed Day Shift Salary- Graduate fresher-17k net Exp in voice -4.5 lakh Location-Thane/Malad/Vashi Can apply branch banking after 2 yrs all banking facilities Call 9082104424 Ritu www.hyfly.in Required Candidate profile Video call customers to complete the Full KYC Verify the details submitted by the customer while opening the account Ensure VKYC is completed by the Right Party only Cross-sell other banking products

Freshers & Experience are eligible Salary: Fresher 11000- 14K Inhand Experience:16K Location: Hyderabad, Bangalore, Chennai Graduation: Mandatory 6 Days Working days Languages: Hindi, English Call UMA 6357012699 For More Info. .

Call Sneha or wtsapp-8448100705 We Require any international Process Sales Executive Who must have excellent comms skills & IMMEDIATE JOINERS Salary upto 40k-50k+Incentives Job Location-Gurgaon Min 1 Year experience required in International sales Required Candidate profile International Sales US process (Need immediate joiner Min 6 months experience required in International sales Salary up:50k working:5 days Interview will be Face to Face Call & Wtsapp Sneha-8448100705

Summary: We are one of Indias largest and oldest B2B e-commerce platforms that connect buyers and suppliers to create a customer-driven global value chain for MSMEs. Our company boasts a substantial presence across India with a thriving community of over 10 million registered users spanning across 90,000+ product categories. We have firmly established ourselves as a prominent player in the market, and our dedicated team, comprising of 1600+ skilled professionals, is the driving force behind our success. Position - FLS (Executive/ Assistant Manager / Relationship Manager) Minimum Qualification - Graduate (Any Field) Experience Required - (1-5) Years Candidate must have relevant industry experience. Roles and Responsibilities You will be responsible for closing sales deals over the Client Meeting and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services Via Client meeting as well as dealing with complaints and doubts. Contact potential or existing customers to inform them about a product or service. Keep records of client visits and sales and note useful information. Ability to learn about products and services and describe/explain them to prospects Educational Criteria : GRADUATION Own Vehicle is mandatory Contact - 7054121294 Pujita.verma@tradeindia.com

Payroll-Mutual Fund Co Process-Inbound Voice Des-Customer Relationship Manager Shift-Day Rotational Work From Office Salary-Net-14500 Fresher exp 18000 Work Location-Thane/Mumbai/Vashi/Ghansoli Call-9137797705 Kiran 8080126356 Shilpa www.hyfly.in Required Candidate profile Familiarity with standard capital market concepts, procedures, and regulatory framework Good knowledge of Ms Office, especially Excel. Graduates / HSC Fresher can also apply Age should be 20-32 yrs

Payroll-Bank Des-Team Leader Process-Outbound/Inbound Salary-7Lakh 2 year of experience as Team Leader in a contact center on papers, Banking Process(Loan, Credit Card Location-Thane/Vashi Call 9082104424 Sejal 8850266500 Shivangi 8080702016 Kanchan Required Candidate profile Motivate the team to achieve their targets. To manage and Lead the team of 20 Have to maintain attrition and Shrinkage rate of the Team. Excellent English communication Graduation mandatory

Payroll-Bank Des-Video KYC Officer Process-Outbound Fixed Day Shift Salary- Graduate fresher-17k net Exp in voice -4.5 lakh Location-Thane/Malad/Vashi Can apply branch banking after 2 yrs all banking facilities Call 8080702016 Sanika www.hyfly.in Required Candidate profile Video call customers to complete the Full KYC Verify the details submitted by the customer while opening the account Ensure VKYC is completed by the Right Party only Cross-sell other banking products

Responsibilities: - Be responsible for school servicing success with robust operation excellence - Ensure handling the schools as per the service KPIs committed to the schools - Ensure smooth onboarding of the school after-sales team handover - Work closely with the training team to conduct teacher training, allocate trainers, plan schedules, etc - Co-ordinate with the school management regularly to ensure customer success wherever required - Ensure timely reporting to the KDMs/Principals about the success of the program and its delivery - Co-ordinate with the school teachers regularly to ensure smooth delivery of the program wherever required - Driving School Retention & Collection - Take ownership and end-to-end accountability for resolving any school-related issues - Create & manage a strong reputation by demonstrating consistent, clear communication between internal & external parties

Hiring for International MNC for US Process Graduate / Undergraduate with a Minimum 1 Year of International Experience can apply Salary Up-to 6 LPA Uncapped Incentives Both Side Cabs and Meals US Shifts To apply, Call or WhatsApp 8448100705 - Sneha Required Candidate profile Sneha @ 8448100705 Minimum 1 Year of International Sales Exp is required Must have Excellent Communication Skills Job Location: Gurgaon Salary upto-40k-45k Need Immediate Joiners only Face to Face

8448100705 Hiring for TOP International Voice Sales Process | International Voice Process |Opportunity to earn-UNLIMITED INCENTIVES Required Candidate profile -Multiple profiles -Customer Care |International Sales Need excellent sales & Comms skills Required Candidate profile (International Sales Profiles) for Gurgaon Excellent communication and interpersonal skills "Undergraduates, Graduates with Sales experience can apply URGENTLY HIRING !! Call or WhatsApp -8448100705

Company - Leading Bank Location - Thane Process - Inbound (Video KYC) CTC -3 Lac TO 5.5 Lac Exp - Graduate Fresher can apply Education - Min Graduation (Full Time) Should be Good in English language is mandatory call 9773553319 Simran www.hyfly.in Required Candidate profile Video call customers to complete the Full KYC Ensure VKYC is completed by the Right Party only Interacting with Customers on video, in a professional and friendly manner. Resolving customer's issues Perks and benefits Medical Allowance + Daily Allowance

Company - Leading Bank Location - Thane Process - Inbound (Video KYC) CTC -3 Lac TO 5.5 Lac Exp - Graduate Fresher can apply Education - Min Graduation (Full Time) Should be Good in English language is mandatory call 9773553319 Simran www.hyfly.in Required Candidate profile Video call customers to complete the Full KYC Ensure VKYC is completed by the Right Party only Interacting with Customers on video, in a professional and friendly manner. Resolving customer's issues Perks and benefits Medical Allowance + Daily Allowance

Maintain Relationship with clients and customers. Generate business through the team. Lead and manage the activities of sales and marketing team. Motivate them to achieve goals. Develop and implement sales strategies. Handle walk in customers Required Candidate profile - Any Graduation. - Require min 2 year of any Sales experience. - Must be local. - Age up to 40 year. - Last Company documents required. M - karan.sresthinfo@gmail.com M - 9313391169( Sr. HR Karan ) Perks and benefits On Roll Job High CTC + Incentives TA/DA + Bonus

Hiring for Below Role: Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 8080126356/9137797705/9372236822 hyflyhr9@gmail.com Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in

Hiring for Below Role: Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 8080126356/9137797705/9372236822 hyflyhr9@gmail.com Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in

Hiring for Below Role: Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 9312322898 /9321316010/8779281301 hyflyhr9@gmail.com Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in

Hiring for Below Role: Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 9312322898 /9321316010/8779281301 hyflyhr9@gmail.com Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in

Hiring for Below Role: Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 8169642494 /9137797705/9022157571 hyflyhr9@gmail.com Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in

Hiring for Below Role: Phone Banking Officer Customer relationship manager Service Assurance manager Escalations manager Video KYC Officer Virtual Relationship manager Personal Banker on Call Call 8169642494 /9137797705/9022157571 hyflyhr9@gmail.com Required Candidate profile No Field Job Need to work in bank's Own contact center and solve queries over phone knowledge of Banking process / credit cards / insurance / Mutual Funds will be added advantage www.hyfly.in

Maintain healthy relations with Customers Look for better sales Opportunity to grow company Lead and manage the activity of sales team. Motivate them for Sales. Handle the walkin customers Cross sale of other banking products C-8469483673-HR Mukthi Required Candidate profile Any Graduate with Min. 2 year Sales Experience Must be local and have area knowledge Must have valid document of last company Age between 24 to 40 M-mukthi.sresthinfo@gmail.com C-8469483673 HR Mukthi Perks and benefits On Role Job + High CTC Incentives + Allowances