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Company Description Uniglobe SilverSky Travel, part of the SilverSky Tours and Travel Pvt. Ltd., is a trusted travel management partner for clients in over 90 countries across The Americas, Europe, Africa, and Asia-Pacific. We specialize in catering to the unique needs of small and mid-sized enterprises, meetings, and holiday travelers. With a commitment to local dependability and an entrepreneurial spirit, we have been providing quality travel services since 1980. Uniglobe Travel is headquartered in Vancouver, B.C., Canada. Role Description This is a full-time on-site role for a International Reservations Ticketing Agent located in Dwarka, New Delhi. The Reservations Ticketing Agent will be responsible for handling customer inquiries, processing reservations, issuing tickets, and providing excellent customer service. The role involves coordinating with clients and travel service providers to ensure smooth travel arrangements and assisting with any issues that may arise during the travel process. Additionally, the agent will manage sales transactions and maintain accurate records of bookings and customer interactions. Qualifications Strong Communication and Customer Service skills Experience in Reservations and Ticketing Knowledge of Travel & Tourism industry Sales skills and ability to manage transactions Excellent organizational and multitasking abilities Proficiency in travel booking systems and software Bachelor's degree in Travel & Tourism, Hospitality, or related field is a plus Previous experience in a similar role is advantageous
Company Description Uniglobe SilverSky Travel, part of Silversky Tours and Travel Pvt. Ltd., is a global travel management company. With clients in over 90 countries across The Americas, Europe, Africa, and Asia-Pacific, UNIGLOBE is the preferred travel partner for small and mid-sized enterprises, meetings, and holiday travelers. Established in 1980 and headquartered in Vancouver, B.C., Canada, UNIGLOBE is known for its local dependability and entrepreneurial spirit. Role Description This is a full-time, on-site role for an International Reservations Ticketing Agent located in New Delhi. The agent will handle day-to-day tasks including making flight reservations, managing customer service inquiries, providing travel and tourism information, processing ticketing, and assisting with sales. The agent will ensure efficient and accurate ticketing while providing excellent service to clients. Qualifications Experience in making Reservations and handling Travel & Tourism queries Strong Customer Service skills and Communication abilities Sales experience and skills relevant to the travel industry Detail-oriented with the capability to work in a fast-paced environment Knowledge of international travel regulations and ticketing processes Bachelor's degree in Travel & Tourism, Business, or a related field is preferred Ability to work collaboratively within a team and independently Proficiency in booking systems and travel management software
Role Overview: You will be working as an International Reservations Ticketing Agent for Uniglobe SilverSky Travel based in New Delhi. Your primary responsibilities will include making flight reservations, managing customer service inquiries, providing travel and tourism information, processing ticketing, and assisting with sales. Your focus will be on ensuring efficient and accurate ticketing services while delivering excellent customer service to clients. Key Responsibilities: - Make flight reservations and manage customer service inquiries - Provide travel and tourism information to clients - Process ticketing and assist with sales activities - Ensure efficient and accurate ticketing services - Deliver excellent customer service to clients Qualifications Required: - Experience in making reservations and handling travel & tourism queries - Strong customer service skills and communication abilities - Sales experience and skills relevant to the travel industry - Detail-oriented with the capability to work in a fast-paced environment - Knowledge of international travel regulations and ticketing processes - Bachelor's degree in Travel & Tourism, Business, or a related field is preferred - Ability to work collaboratively within a team and independently - Proficiency in booking systems and travel management software,