Job
Description
Job Summary We are seeking a Unified Communication Collaboration Engineering Subject Matter Expert (SME) to lead the design, implementation, and optimization of enterprise collaboration and messaging solutions. The ideal candidate will have deep expertise in Exchange (On-Prem Online), Office 365, Email Gateway, PowerShell, Mimecast, Active Directory (AD), Azure AD (AAD), Intune, and Microsoft 365 collaboration tools . This role requires a strategic mindset to enhance collaboration security, compliance, and efficiency. Key Responsibilities Messaging Email Security Lead the administration and optimization of Exchange On-Prem and Exchange Online in hybrid environments. Manage and secure email gateways and Mimecast to ensure compliance and prevent threats. Develop and maintain Exchange PowerShell scripts for automation, monitoring, and administration. Design and enforce Data Loss Prevention (DLP) policies and Conditional Access rules for enhanced security. Configure and manage shared mailboxes, role-based access control (RBAC), and distribution groups . Collaboration Productivity Tools Oversee and enhance OneDrive, SharePoint, and Microsoft 365 collaboration tools . Implement Power Platform solutions (Power Automate, Power Apps, Power BI) to drive process efficiency. Work closely with stakeholders to optimize collaboration workflows and data accessibility. Identity Access Management (IAM) and Security Design and manage Active Directory (AD) and Azure Active Directory (AAD) structures . Implement and refine Entra ID configurations and security policies . Oversee DNS, DHCP, and Conditional Access policies for secure authentication and access control. Endpoint Mobile Device Management Administer Microsoft Intune for enterprise device security and compliance. Manage and enforce security policies for corporate and BYOD (Bring Your Own Device) environments . Ensure seamless integration of unified communication tools across mobile and desktop platforms. Operations, Compliance Governance Establish and maintain best practices for high availability, scalability, and compliance in collaboration services. Ensure all solutions meet BFSI regulatory standards (e.g., GDPR, SOX, PCI-DSS ). Provide expert-level support for incident management, troubleshooting, and root cause analysis. Drive automation and process improvements to enhance service reliability and efficiency. Participate in disaster recovery and business continuity planning for communication platforms. Required Skills Experience 5+ years of experience in Unified Communication Collaboration Engineering . Expertise in Exchange On-Prem, Exchange Online, Office 365, and Email Gateways . Advanced PowerShell scripting skills for automation and administration. Strong knowledge of Active Directory (AD), Azure AD (AAD), Entra ID, and RBAC . Experience configuring DNS, DHCP, Conditional Access, and DLP policies . Hands-on experience managing OneDrive, SharePoint, and Power Platform . Proficiency in Microsoft Intune for device management and endpoint security. Deep understanding of BFSI security and compliance requirements . Preferred Qualifications (Optional but Beneficial) Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Messaging Administrator Associate Microsoft Certified: Security, Compliance, and Identity Fundamentals
