Two wheeler Technician (Fresher & Experience)

Job Responsibilities –

· Install, maintain, and repair our products at customer sites.

· Troubleshoot and resolve technical issues promptly.

· Provide exceptional customer service and ensure client satisfaction.

· Work closely with our technical support and customer service teams.

· Using various strategies and tools to provide effective solutions to customers' concerns.

· Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.

· Promptly following up on service requests and providing customer feedback.

· Monitoring equipment and machinery performance and developing preventative maintenance measures.

· Conducting quality assurance and safety checks on all equipment.

· Delivering demonstrations to ensure that customers are educated on safe and effective equipment use.

· Providing recommendations about new features and product improvements.

· Monitoring inventory and reordering materials when needed.

· Cross-domain Engineering Skills for e.g. little knowledge of Mechanical, Electrical, and Electronics to gain competency in designing multi-disciplinary technologies

Job Requirements –

· An ITI or diploma degree in electrical & mechanical engineering is preferred.

· A relevant certificate or license is advantageous.

· A valid driver's license and willingness to travel.

· Excellent active listening and customer service skills.

· The ability to deal with multiple requests without being overwhelmed.

· The ability to remain professional under pressure.

· Superb work ethic and a growth mindset.

· Knowledge of MS Office.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits:

• Provident Fund

Work Location: In person