Role- Team Leader Required Candidate profile -Must have min 1 year experience as TL in International BPO. -Must have excellent communication skills in English. Please call or Whatsapp at @ 8453399504 / 8723051470 / 6002281943

Job role - Process Trainer ****Salary upto 7.5LPA**** Required Candidate profile Profile- Min 1 year experience as Process Trainer in International BPO. Excellent communication skills in English. Graduation mandatory. Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943

Job Role - Quality Analyst ****Salary upto 6.5LPA**** Required Candidate profile - Minimum 1 year experience as Quality Analyst in International BPO - Should have knowledge about 7QC Tools. For More info call or Whatsapp @ 8723051470 / 8453399504 / 9387861694 / 6002281943

-Prepare, monitor and generate appropriate mathematical models and leverage WFM Tools to generate staffing requirements -Oversee the overall Capacity planning for HC Please Call/ Whatsapp @ 6002281943/7575955995/8559900185 Required Candidate profile -At least 2-3 years in a WFM planning role -Strong process and mathematical orientation -Experience of data modelling, simulations and scenario planning -Strong Communicator and decision maker

Role - Supervisor WFM Work Location - Bengaluru ( WFO) Supervise and mentor WFM analysts Adjust staffing plans in real-time based on demand fluctuations Please Call/ Whatsapp @ 6002281943/7575955995/8559900185 Required Candidate profile Must have 1 year experience as TL in WFM domain Proficiency in WFM tools like IEX/Genesys/Aspect Experience in advanced Excel and data analysis. Strong communication and problem-solving skills.

- Monitor agent queues intra-day real-time and generate performance reports to identify performance trends - Partner with WFM on historical performance of SLA, utilization, AHT, and other WFM related metrics. Required Candidate profile - Atleast 1 year experience as RTA in International process - Tool Knowledge IEX, VERINT, AVAYA,Genesys - Should have good communication in English Call/Whatsapp@ 6002281943 /8453399504 /8723051470

Role : Quality Manager * 6 days working * * Sunday Fixed Off* CTC *12LPA* Lead, manage, and mentor a global team of Quality Analysts Responsible for the delivery of vendor quality metrics at MBRs and QBRs Call @ 7575955995 / 8559900185 / 6002281943 Required Candidate profile Required Candidate profile- - Minimum 1 year as Quality Manager in BPO. - Should have experience in Banking Process ( Preferred).

Role- Customer Support Executive CTC- **5LPA** -Candidates with strong communication skills. -Handle inquiries & ensure customer satisfaction. Please Call or Whatsapp- @8099138355, @9395289144 Required Candidate profile Required Candidate Profile- - Candidate should have minimum experience of 6 months. - Freshers can also apply. - BPO experience (preferred )

Role - WFM Scheduler Work Location - Bengaluru/Hyderabad Develop, manage, and maintain comprehensive schedules Structure set up to core scheduling activities Please Call/ Whatsapp @ 6002281943/7575955995/8559900185 Required Candidate profile Should have experience in WFM planning and scheduling Must have experience in IEX/Genesys/Alavaria tools Minimum 4 years experience in WFM domain Excellent communication in English