Company Description Truepid Technologies Private Limited is a digital solutions provider that focuses on delivering mobility solutions to entrepreneurs and enterprises seeking an omni-channel experience for their customers. They specialize in website development, mobile app development, SEO/SEM services, social media management and marketing, and e-commerce solutions. Truepid fosters digital transformation and technology services from ideation to execution, enabling enterprises to outperform their competition. Experience: Minimum 5 Years Job Description: Social Media Marketing (SMM): Develop and execute engaging social media strategies across platforms (Facebook, Instagram, LinkedIn, Twitter, etc.).Plan and schedule compelling content, monitor engagement, and optimize performance.Run targeted paid social media campaigns to maximize reach and ROI. Google Ads & PPC Campaigns: Plan, create, and manage high-performing Google Ads campaigns (Search, Display, Shopping, and YouTube Ads).Monitor and optimize campaigns for maximum ROI by adjusting bids, keywords, and ad copies.Conduct A/B testing to refine ad strategies and improve performance. Search Engine Optimization (SEO): Implement on-page and off-page SEO strategies to improve organic search rankings.Perform keyword research and optimize content for better visibility.Develop high-quality backlinks and ensure technical SEO best practices. Analytics & Performance Tracking: Track, analyze, and report key digital marketing metrics using Google Analytics, Facebook Insights, and other tools.Provide insights and recommendations to improve performance and achieve marketing objectives. Requirements: Minimum 5 years of proven experience in Digital Marketing.Expertise in Social Media Marketing, Google Ads, and SEO.Strong analytical skills with experience in Google Analytics, Google Tag Manager, and Facebook Pixel.Knowledge of SEO tools like SEMrush, Ahrefs, Moz, or Screaming Frog.Experience in content marketing, email marketing, and lead generation is a plus.Excellent communication and strategic thinking skills.Ability to work in a fast-paced, results-driven environment.
Company Description Truepid Technologies Private Limited delivers mobility solutions to entrepreneurs and enterprises seeking to provide an omni-channel experience to their customers. Born digital, Truepid drives digital transformation and technology services from ideation to execution, enabling enterprises to excel against their competition. We specialize in website development, mobile app development, SEO/SEM services, social media management & marketing, and eCommerce solutions. Our experienced leadership and best-in-class technologies make technology a strategic asset for our clients. Job Title: Telemarketing Specialist – E-Laundry Vertical Location: New Town, Kolkata Salary: ₹1.5 – 1.8 LPA Experience: 4–5 Years in Tele Sales Joining: Immediate About the Role We are looking for a Telemarketing Specialist to manage and grow our E-Laundry vertical. The role involves handling end-to-end telemarketing operations, engaging with customers, driving repeat business, ensuring smooth order fulfillment, and supporting business growth through new customer acquisition. Key Responsibilities Customer Coordination: Act as the primary contact point for customers, understanding their requirements and ensuring high satisfaction levels. Order Management: Take orders over phone/WhatsApp, update the system, and track order status until completion. Repeat Business: Build and maintain strong relationships with existing customers to drive repeat orders and long-term loyalty. New Customer Acquisition: Identify and onboard new customers through proactive outreach and lead follow-ups. Delivery Coordination: Ensure timely deliveries by closely coordinating with operations and logistics teams. Internal Communication: Liaise with internal teams (operations, delivery, accounts) to resolve queries and ensure smooth service execution. Target Achievement: Meet monthly targets for customer acquisition, order volume, and customer retention. Reporting: Maintain daily/weekly MIS reports on calls, orders, customer feedback, and escalations. Desired Candidate Profile 4–5 years of proven experience in Tele Sales/Tele Marketing/Customer Relationship Management. Strong communication skills in English, Hindi, and regional language (preferred). Excellent persuasion and negotiation skills to convert leads into customers. Ability to multitask and handle end-to-end coordination efficiently. Prior experience in service-based industries (logistics, laundry, e-commerce, FMCG delivery, etc.) will be an added advantage. Proactive, customer-focused, and target-driven. What We Offer Fixed Salary: ₹1.5 – 1.8 LPA Fast-growing work environment with exposure to the e-commerce service industry. Opportunity to take ownership of the vertical and grow with the company.