This role often involves in-depth knowledge of specific destinations or types of travel (e.g., adventure holidays, luxury travel). They may be responsible for creating specialized itineraries and providing expert advice to clients. Job Type: Full-time Schedule: Day shift Work Location: In person
A tour operator is a hospitality professional who plans and organizes tours and holiday packages, and provides support to customers during their trips: Planning Tour operators create tour packages by combining travel components like accommodations, sightseeing, and services. They also decide which resorts and countries to use, and how many holidays to sell each season. Promotion Tour operators promote their tour packages and travel destinations to attract tourists. They may use brochures, websites, television advertising, and travel agents to market their holidays. Customer support Tour operators advise customers on tour packages based on their budget and interests. They also handle logistical aspects of the tour, such as booking tickets and making reservations. Handling issues Tour operators are responsible for handling any issues that may arise during a tour. They fix problems and provide alternative options for tourists. Other responsibilities Tour operators may also: Liaise with airlines, hoteliers, and coach operators Agree on service levels, costs, and contracts Collect and respond to customer feedback Use market research to guide their decisions Predict bookings or profits Work with travel consultants to put together holiday packages. MINIMUM 2 YEARS EXPERIENCE Job Type: Full-time Schedule: Day shift Experience: total work: 2 years (Preferred) Work Location: In person
Receive and review visa applications, ensuring all necessary documents are included and completed accurately. Verify the authenticity and validity of supporting documents and information provided by the Customers. Maintain an organized system for tracking and managing visa documentation. Prepare and submit visa applications to the appropriate embassy or consulate. Keep updated records of visa application statuses and communicate with customers regarding any additional requirements or changes in the application process. Serve as a point of contact for Customers, providing them with clear and accurate information about the visa application process, requirements, fees, and processing times. Respond to Customers inquiries promptly and professionally, maintaining excellent customer service. Address any issues or challenges that arise during the visa application process, such as missing documents, discrepancies, or delays. Conduct regular quality checks to ensure accuracy and completeness of visa documentation. Review visa applications thoroughly, identifying any errors or inconsistencies and rectifying them before submission. Must have experience in handling visa processing for all the countries. Possess strong communication skills- verbal or written Job Type: Full-time Schedule: Day shift Work Location: In person Speak with the employer +91 9446358948
A tour operator is a hospitality professional who plans and organizes tours and holiday packages, and provides support to customers during their trips: Planning Tour operators create tour packages by combining travel components like accommodations, sightseeing, and services. They also decide which resorts and countries to use, and how many holidays to sell each season. Promotion Tour operators promote their tour packages and travel destinations to attract tourists. They may use brochures, websites, television advertising, and travel agents to market their holidays. Customer support Tour operators advise customers on tour packages based on their budget and interests. They also handle logistical aspects of the tour, such as booking tickets and making reservations. Handling issues Tour operators are responsible for handling any issues that may arise during a tour. They fix problems and provide alternative options for tourists. Other responsibilities Tour operators may also: Liaise with airlines, hoteliers, and coach operators Agree on service levels, costs, and contracts Collect and respond to customer feedback Use market research to guide their decisions Predict bookings or profits Work with travel consultants to put together holiday packages. MINIMUM 2 YEARS EXPERIENCE Job Type: Full-time Pay: From ₹10,000.00 per month Benefits: Cell phone reimbursement Work Location: In person
A tour operator is a hospitality professional who plans and organizes tours and holiday packages, and provides support to customers during their trips: Planning Tour operators create tour packages by combining travel components like accommodations, sightseeing, and services. They also decide which resorts and countries to use, and how many holidays to sell each season. Promotion Tour operators promote their tour packages and travel destinations to attract tourists. They may use brochures, websites, television advertising, and travel agents to market their holidays. Customer support Tour operators advise customers on tour packages based on their budget and interests. They also handle logistical aspects of the tour, such as booking tickets and making reservations. Handling issues Tour operators are responsible for handling any issues that may arise during a tour. They fix problems and provide alternative options for tourists. Other responsibilities Tour operators may also: Liaise with airlines, hoteliers, and coach operators Agree on service levels, costs, and contracts Collect and respond to customer feedback Use market research to guide their decisions Predict bookings or profits Work with travel consultants to put together holiday packages. MINIMUM 2 YEARS EXPERIENCE Job Type: Full-time Pay: From ₹10,000.00 per month Benefits: Cell phone reimbursement Work Location: In person
Greet and assist guests at arrival points such as airports or stations, facilitating smooth transitions to resorts or accommodations. Organize and host welcome meetings to orient holidaymakers about facilities, schedules, and local highlights. Design, coordinate, and guide excursions, entertainment activities, and recreational programs—including options for children, adults, sports, or cultural tours. Address and resolve customer inquiries and issues—covering topics like lost luggage, health emergencies, complaints, and unexpected disruptions such as flight delays or service interruptions. Sell and arrange add-on services such as excursions, vehicle rentals, and specialty activities to enhance guest experience. Maintain relationships with local service providers—hotels, transport companies, vendors—to ensure quality service and smooth coordination. Perform health and safety checks, risk assessments, and monitor resort standards to uphold quality and compliance. Keep accurate records, complete necessary paperwork, and compile feedback or incident reports as required. Essential Qualifications & Skills Strong customer service , communication , and interpersonal abilities—examined as vital across various sources. Well-organized, proactive, and adaptable—comfortable working unsocial hours and navigating dynamic situations. Resilience and problem-solving mindset—ready to manage emergencies, guest complaints, and logistical issues efficiently. Local area or destination knowledge, including tours, amenities, and relevant cultural or regulatory information. Language proficiency is a strong asset—especially in international or multicultural environments. No formal qualifications are mandatory—though experience in travel, tourism, hospitality, or customer service is highly advantageous. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Work Location: In person
Key Responsibilities Handle Ticket Transactions & Reservations Process bookings, cancellations, refunds, reservations, and group ticketing; issue and collect tickets for customers or patrons Sample Job Description - Customer Support Answer ticketing and schedule inquiries, guide customers through changes or refunds, and resolve issues to ensure customer satisfaction Maintain Ticketing Systems and Databases Use and update ticketing software (e.g., GDS systems in airlines, CRS for events). Keep accurate transaction records and system data with event organizers, travel agents, or transportation providers to ensure current schedules, pricing, and policy alignment Generate sales reports, track inventory, reconcile cash or card payments, monitor ticket availability, and verify financial accuracy Qualifications & Skills Coordinate with Stakeholders Reporting & Documentation Education : High school diploma or equivalent; relevant degree or certification (in travel, hospitality, or event management) is a plus Industry Experience : Previous work in ticketing, travel, events, transportation, or customer service environments is preferred. Technical Proficiency : Familiarity with booking systems and software (e.g., Amadeus, Sabre, Galileo, or other CRS) is highly desirable Customer Service Excellence : Strong interpersonal and communication skills, capable of maintaining composure under pressure and adept at problem-solving Organizational & Multitasking Skills : Able to manage queues, handle multiple tasks, and maintain attention to detail in fast-paced settings Adaptability : Willingness to work flexible hours, including nights and weekends, as required by the role Optional But Valuable Qualifications Experience with group sales or handling subscription/season ticket customers Knowledge of automated seating charts and advanced ticketing workflows (especially for event venues) Proficiency in Microsoft Office software (Excel, Word, email clients) for reporting and communication tasks Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Cell phone reimbursement Work Location: In person
Core Responsibilities Manage Reservation Inquiries : Handle booking requests via phone, email, or online platforms; process new bookings, changes, and cancellations accurately. Enter & Maintain Booking Data : Accurately record guest and reservation details, including special requests, room types, payments, and guest preferences in the reservation system or property management system (PMS). Provide Information : Clearly explain room types, rates, availability, policies, amenities, and packaging or promotions to guests. Upselling & Revenue Optimization : Promote upgrades, packages, and ancillary services to boost sales and occupancy. Coordinate Interdepartmentally : Communicate special requests and reservation details to Front Office, Housekeeping, Sales, and other relevant teams to ensure readiness and guest satisfaction Handle Documentation & Reporting : Confirm reservations via email or telephone, manage daily arrival lists, group bookings, and process deposits. Contribute to forecasting and revenue reports. Maintain Confidentiality & Compliance : Protect guest data, adhere to privacy standards, and follow company policies regarding safety and data handling. Key Skills & Qualifications Education : High school diploma or equivalent; additional training in hospitality or hotel management is a plus. Relevant Experience : Prior experience in reservations, guest services, or telemarketing; familiarity with PMS (like Opera) and OTA extranets is highly desirable. Technical Proficiency : Comfortable using reservation systems and standard office software Communication & Customer Service : Professional, courteous demeanor with excellent verbal and written communication skills. Attention to Detail & Multitasking : Able to manage multiple tasks accurately in a fast-paced environment. Sales Orientation : Skilled in suggestive selling and revenue-driven thinking. Adaptability : Ready to work shifts, including weekends and holidays, to ensure continued service. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Internet reimbursement Work Location: In person
Core Responsibilities Manage Reservation Inquiries : Handle booking requests via phone, email, or online platforms; process new bookings, changes, and cancellations accurately. Enter & Maintain Booking Data : Accurately record guest and reservation details, including special requests, room types, payments, and guest preferences in the reservation system or property management system (PMS). Provide Information : Clearly explain room types, rates, availability, policies, amenities, and packaging or promotions to guests. Upselling & Revenue Optimization : Promote upgrades, packages, and ancillary services to boost sales and occupancy. Coordinate Interdepartmentally : Communicate special requests and reservation details to Front Office, Housekeeping, Sales, and other relevant teams to ensure readiness and guest satisfaction Handle Documentation & Reporting : Confirm reservations via email or telephone, manage daily arrival lists, group bookings, and process deposits. Contribute to forecasting and revenue reports. Maintain Confidentiality & Compliance : Protect guest data, adhere to privacy standards, and follow company policies regarding safety and data handling. Key Skills & Qualifications Education : High school diploma or equivalent; additional training in hospitality or hotel management is a plus. Relevant Experience : Prior experience in reservations, guest services, or telemarketing; familiarity with PMS (like Opera) and OTA extranets is highly desirable. Technical Proficiency : Comfortable using reservation systems and standard office software Communication & Customer Service : Professional, courteous demeanor with excellent verbal and written communication skills. Attention to Detail & Multitasking : Able to manage multiple tasks accurately in a fast-paced environment. Sales Orientation : Skilled in suggestive selling and revenue-driven thinking. Adaptability : Ready to work shifts, including weekends and holidays, to ensure continued service. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Internet reimbursement Work Location: In person
Greet and assist guests at arrival points such as airports or stations, facilitating smooth transitions to resorts or accommodations. Organize and host welcome meetings to orient holidaymakers about facilities, schedules, and local highlights. Design, coordinate, and guide excursions, entertainment activities, and recreational programs—including options for children, adults, sports, or cultural tours. Address and resolve customer inquiries and issues—covering topics like lost luggage, health emergencies, complaints, and unexpected disruptions such as flight delays or service interruptions. Sell and arrange add-on services such as excursions, vehicle rentals, and specialty activities to enhance guest experience. Maintain relationships with local service providers—hotels, transport companies, vendors—to ensure quality service and smooth coordination. Perform health and safety checks, risk assessments, and monitor resort standards to uphold quality and compliance. Keep accurate records, complete necessary paperwork, and compile feedback or incident reports as required. Essential Qualifications & Skills Strong customer service , communication , and interpersonal abilities—examined as vital across various sources. Well-organized, proactive, and adaptable—comfortable working unsocial hours and navigating dynamic situations. Resilience and problem-solving mindset—ready to manage emergencies, guest complaints, and logistical issues efficiently. Local area or destination knowledge, including tours, amenities, and relevant cultural or regulatory information. Language proficiency is a strong asset—especially in international or multicultural environments. No formal qualifications are mandatory—though experience in travel, tourism, hospitality, or customer service is highly advantageous. Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Work Location: In person
Key Responsibilities Handle Ticket Transactions & Reservations Process bookings, cancellations, refunds, reservations, and group ticketing; issue and collect tickets for customers or patrons Sample Job Description - Customer Support Answer ticketing and schedule inquiries, guide customers through changes or refunds, and resolve issues to ensure customer satisfaction Maintain Ticketing Systems and Databases Use and update ticketing software (e.g., GDS systems in airlines, CRS for events). Keep accurate transaction records and system data with event organizers, travel agents, or transportation providers to ensure current schedules, pricing, and policy alignment Generate sales reports, track inventory, reconcile cash or card payments, monitor ticket availability, and verify financial accuracy Qualifications & Skills Coordinate with Stakeholders Reporting & Documentation Education : High school diploma or equivalent; relevant degree or certification (in travel, hospitality, or event management) is a plus Industry Experience : Previous work in ticketing, travel, events, transportation, or customer service environments is preferred. Technical Proficiency : Familiarity with booking systems and software (e.g., Amadeus, Sabre, Galileo, or other CRS) is highly desirable Customer Service Excellence : Strong interpersonal and communication skills, capable of maintaining composure under pressure and adept at problem-solving Organizational & Multitasking Skills : Able to manage queues, handle multiple tasks, and maintain attention to detail in fast-paced settings Adaptability : Willingness to work flexible hours, including nights and weekends, as required by the role Optional But Valuable Qualifications Experience with group sales or handling subscription/season ticket customers Knowledge of automated seating charts and advanced ticketing workflows (especially for event venues) Proficiency in Microsoft Office software (Excel, Word, email clients) for reporting and communication tasks Job Type: Full-time Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Cell phone reimbursement Work Location: In person