Production Support (L2 Incident Management, L3 Problem Management) Enhancements, Monitoring jobs, reporting Coordination with onsite, client and other stakeholders Hyland Nuxeo Java, GWT, Jenkins, Maven, Mercurial & GIT UI, Workflow and Integration development

Technical Support Engineer: Experience: 2-4 years Location: Bengaluru Responsibilities : Technical Support skills,Active Directory, ServiceNow Tool,Voice process,International Voice process, Outlook, Microsoft 365 Troubleshooting Strong communication skills, oral and written. Respond to requests for technical assistance by phone, email, chat. Enter and manage all incidents and problems in the incident management system and act as a liaison between users and technical escalation teams. Knowledge on Service Now ticketing tool Energetically follow-up on open incidents and provide status updates while carrying the ticket from its cradle to grave. Escalate problems (when required) to the appropriate teams. Maintain hygiene in ticket documentation, category selection and overall ticket quality. Identify and learn appropriate software and hardware used and supported by the firm. Where applicable, encourage users to use self-help resources and demo them on how to find answers on common issues or FAQs. 2-4 years of relevant experience in troubleshooting technical issues related to Desktops, laptops, mobile devices, Cisco Phones. n depth understanding of virtual computers hosted via ESX servers and experience in configuring and troubleshooting them. Understanding on Active Directory, Networking, Messaging and Hardware necessary. Advanced troubleshooting experience in Microsoft Office applications suite including Teams, O365. Experience in troubleshooting issues related to VPN, RSA SecurID, Corporate applications on Mobile devices through any MDM service. Experience in troubleshooting issues related to Cisco Phones, IP Phones, Jabber, Zoom. Incident Management knowledge, experience with Turrets will be added advantage. Extended working hours when business needs. Flexibility to work in rotational shifts and week offs. Ability to work under high pressure.

Job Title: International Voice Process Executive (Experienced) Job Type: Full-Time Experience Required: 1-6 years in voice process (international preferred) Join Date: Immediate Joiners Preferred Shift: Night Shift / Rotational Shifts (as applicable) Job Description: We are seeking dynamic and customer-focused professionals with prior experience in voice-based BPO processes to join our International Voice Support team. This role involves handling inbound and/or outbound customer calls for international clients, ensuring a high level of service and customer satisfaction. Key Responsibilities: Handle customer queries via voice calls for international clients. Provide accurate and timely information and solutions to customer issues. Maintain customer satisfaction by resolving issues efficiently and professionally. Document all interactions in the CRM system. Meet performance metrics such as call quality, response time, and customer satisfaction scores. Escalate unresolved issues to the appropriate departments when required. Work in alignment with company policies and quality standards. Required Skills & Qualifications: Minimum 1 year of experience in International Voice Process. Excellent verbal communication skills in English. Strong interpersonal skills and a customer-centric attitude. Ability to work in a fast-paced environment with rotational shifts (including night shifts). Good problem-solving and analytical skills. Knowledge of CRM systems is a plus. Flexibility to join immediately. Preferred Candidate Profile: Prior experience in handling US/UK/Australian customers. Willingness to work from office. Quick learner with a proactive attitude. Kindly share your resumes to below email ID or WhatsApp number Likitha_r@trigent.com 7899570249

Role & responsibilities Consultant : is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. The employee is accountable for following process standard operating procedures. Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement. Competencies: Ability to understand the basic nature of the domain and relating that to the entire value chain of mortgage and title insurance solutions, TimeShare property, Claims Servicing & Claims Prevention etc. Should have basic knowledge of MS office (Word, Excel & Power-point) and good typing skills( Minimum typing speed 18 to 25 Wpm with 95% Accuracy rate ) Should have basic knowledge of US Mortgage and Title Insurance Concepts Ability to Retrieve relevant information using appropriate Online Business-related Websites Ability to use these tools to perform required search and collate information. Ability to Process Simple, Medium and High complexity tasks o Follow the set guidelines/framework while structuring all work products o Maintain compliance to the Quality metrics o Ability to display the culture of FTR (First Time Right) While processing orders o Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively Technical Skills: Educational Qualification and Experience: Minimum of 15 years of formal education Diploma/Graduate (Commerce/Art/Business Administration) Perks and benefits: 1 way cab facility Night shift allowances Variable pay

Role & responsibilities Accounts Payable/ Receivable, Accrual, Reconciliation, R2R

Hi, Greetings from Trigent Software!!! We have openings for freshers back-office role, interested candidates please reach out to Job Description: Good Verbal/written communication. Any commerce graduate freshers but no BE/ BTECH/ BCA/ BSC (Only 2023/ 2024 passed out). Good analytical/computer skills (Excel skills, email writing)Analyze/Review data and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. Seek advice and escalate issues when faced with tasks/problems outside the scope of the work Location: Airoli,Mumbai Shift: 5.30 PM to 3 AM

Job Position: Sourcing Specialist (IT/NON IT Recruitment) Qualifications: Any grads Salary: 2.6lpa Incentives Work Location: Bangalore Shifts: Day Shift | Work From Office Experience: Only Freshers Job Description: We are looking for a dynamic and enthusiastic Freshers to join our recruitment team. As a Management Trainee, you will be responsible for sourcing, screening, and hiring candidates for IT and Non-IT roles. This is an excellent opportunity for fresh graduates who are passionate about human resources and recruitment. Key Responsibilities: Source and screen candidates through job portals, social media, and networking. Conduct initial interviews to assess candidate suitability. Coordinate and schedule interviews with hiring managers. Build and maintain a database of potential candidates. Follow up with candidates throughout the hiring process. Work closely with the HR team to fulfill staffing requirements. Ensure a smooth and positive candidate experience. Skills & Competencies: Strong communication and interpersonal skills. Ability to work in a fast-paced environment. Basic knowledge of recruitment processes. Self-motivated and target-driven. For more details call/Whatsapp Sathish 9113095742 Refer Your Friends

Job Description: Hands on Experience into SAP ABAP. Drive the definition and implementation of end-to-end solutions. Lead creation of functional design to develop standard SAP ABAP solutions and services. Understand application lifecycle management (development, maintenance,documentation.

Job Description: Hands on Experience into SAP FICO. Drive the definition and implementation of end-to-end solutions. Lead creation of functional design to develop standard SAP FICO solutions and services. Understand application lifecycle management (development, maintenance, documentation.

Developing and maintaining applications using C# and.NET Proficiency in C#, .NET Framework, .NET Core Proficiency in front end technologies like Ember JS, Angular & Node JS, Komodo UI Knowledge of relational db like Oracle and MySQL Strong understanding of object-oriented design (OOD), design patterns and best coding practice Experience with Version control system like GIT Experience with CI / CD pipeline, Jenkins Platform to create, maintain and deploy workflows for build deployment Participate in design and architecture of software solution Code review and drive best practice Work with cross functional team and deliver features on time Address complex production issues and provide effective solutions Excellent Debugging skills and optimize application performance Strong analytical and problem-solving skill Excellent communication and ability to work in a collaborative team environment

Job Description: Shift time General WFH/WFO/Hybrid- Hybrid Minimum of 5 years of professional experience in backend development using the Microsoft .NET stack. Strong proficiency in C#, ASP.NET Core,ASP .NET MVC, .NET Framework , and Microservices Hands-on experience with SQL Server, PostgreSQL, or NoSQL databases ; proficiency in writing complex queries and stored procedures. Experience in designing and developing RESTful APIs , with a solid understanding of API security standards and protocols. Familiarity with GCP . Experience with continuous integration and deployment pipelines. Preferred candidate profile Need 5+ Years of experience into Asp.net and skills mentioned above Important Note Notice Period has to be 15 days to 30 days or Immediate Joiners

Greetings from Trigent Software!! Hiring freshers for P2P executive **Only candidates who has completed Bcom, BBA can apply** Role: Accounting P2P Executive Mode of Work: Work from Office Location: Noida Working Days: 5 days Shift: US Rotational shift Qualification: Graduation Salary: From 2.58 LPA Responsibility: Manage end-to-end process of customer credits, sales orders, collections and customer payments. Provide end-to-end support of revenue and cash flow cycles from order booking through collection. Flexible with Shifts including Night Shift Work from office Candidate should be within Cab Boundary CTC - 18K Preferred Candidates Profiles: * Candidate should be comfortable with the US Shift * Candidate should have a good knowledge of accounting payable process Perks and Benefits: * 2- way Cab will be provided * Food facility Interested candidates can contact to HR Reena @8072181834 or can share their resumes to reena_s@trigent.com Regards, HR Reena Trigent Software 8072181834 reena_s@trigent.com

Role & responsibilities Night shift - Non voice and back office Preferred candidate profile Freshers B.com - B.A - BBA- 2024 Batch Walk-in Interview

Role: Technical Recruiter We are seeking a dynamic and results-driven Technical Recruiter to join our team. The ideal candidate will have a proven track record in Permanent hiring for IT roles. You will be responsible for sourcing top-tier talent through various channels and utilizing different methodologies to meet our hiring needs. Role & responsibilities Conduct full-cycle recruitment for technical positions, focusing on contract hires for IT and roles. Utilize multiple sourcing strategies to identify and attract potential candidates. Screen resumes and conduct initial interviews to assess candidates technical skills, experience, and cultural fit. Manage the sourcing to the onboarding process, ensuring a smooth transition for new hires into the company. Oversee the preparation of offer letters, coordinate with the onboarding team, and ensure all pre-employment checks are completed efficiently. Maintain a pipeline of qualified candidates for future hiring needs. Stay abreast of the latest trends and best practices in technical recruiting. Desired Skills: 6 months to 5 years of experience in technical recruiting, with a focus on Permanent hiring for IT roles. Well-versed in sourcing profiles through different channels such as job boards, social media, networking events, and employee referrals. Experience with various sourcing methodologies and tools. Strong understanding of technical roles and requirements within the IT sectors. Excellent communication and interpersonal skills.Role & responsibilities Preferred candidate profile Good Hands on experience in IT recruitment Contact number - 8870283475

Greetings for the day! We're excited to offer you an open positions for the role of "Non Voice - Night Shifts" JOB DESCRIPTION: Work Timings: 5 PM to 2:30 AM IST WFO/WFH: Work from office Qualification Any Graduation (BCom, BSC, BA, BBA Etc) except Computer science graduates. Processing Membership / Claims transactions or a health care project in Chennai CDC5 location. User to be ready for work from office 5 days a week and should be based out of Chennai location. Should not have any arrears in academic semester. Should have WIFI connection in home. User should have good english written, understanding and communication skills. Should be strong in email drafting. User should undergo Versant Written test before onboarding and the scores should be shared to hiring manager. Max CTC 18,700 PM Rounds of Interview:- Screening Ops Round Interested Candidate can send there 'RESUME' in this below mention mail sanovar_f@trigent.com Or can also contact us on 7975371746

Greetings from TRIGENT SOFTWARE PVT. LTD. We are hiring FRESHERS for our MNC Client in Bangalore. Non - Voice Process. Roles and Responsibilities: Consultant: is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. The employee is accountable for following process standard operating procedures. Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement. Competencies: Ability to understand the basic nature of the domain and relating that to the entire value chain of mortgage and title insurance solutions, Time Share property, Claims Servicing & Claims Prevention etc. Should have basic knowledge of Mortgage and Title Insurance Concepts Ability to Retrieve relevant information using appropriate Online Business-related Websites Ability to use these tools to perform required search and collate information. Ability to Process Simple, Medium and High complexity tasks o Follow the set guidelines/framework while structuring all work products o Maintain compliance to the Quality metrics o Ability to display the culture of FTR (First Time Right) While processing orders o Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively Technical Skills: Educational Qualification and Experience: Minimum of 15 years of formal education Diploma/Graduate (Commerce/Art/Business Administration) ***NO B.E/B.TECH*** Freshers with good communication skills can apply Salary upto - 21,000 PM + Allowances For more details call/WhatsApp Sanovar 7975371746 or mail your resumes sanovar_f@trigent.com Refer Your Friends Regards, Sanovar Trigent Software Pvt LTd.

Role & responsibilities Full Stack LLM Development Sr Analyst Tech for Operations - Artificial Intelligence (Al) Qualification Any Graduation Years Of Experience 5 to 8 years You wil be part of the Technology for Operations team that acts as a trusted advisor and partner to Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. We work closely with the sales, offering and delivery teams to identify and build innovative solutions. The Tech For Operations (TFO) team provides innovative and secure technologies to help clients build an intelligent operating model, driving exceptional results. Works closely with the sales, offering and delivery teams to identify and build innovative solutions. Major sub deals include AHO(Application Hosting Operations), ISMT (Infrastructure Management), Intelligent Automation Understanding of foundational principles and knowledge of Artificial Intelligence Al including concepts, techniques, and tools in order to use Al effectively. What are you looking for ? Make sure there is n o reference of client name / project Python (Programming Language) Python Software Development • Machine Learning Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providin solutions to work related problems. - Collaborate with cross-functional teams to analyze business requirements and translate them into technical solutions. - Develop and naintain high-quality software code adhering to coding standards and best practices. - Conduct thorough testing and debugging of applications to ensure optimal performance Provide technical support and guidance to end-users as needed. - Stay updated on emerging technologies and trends in application development Roles and Responsibilities • In this role you are required to do analysis and solving of increasingly complex problems You are likely to have some interaction with clients You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others • In this role you would be an individual contributor and/or oversee a small work effort and/or team • Please note that this role may require you to work in rotational shifts - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Collaborate with cross-functional teams to analyze business requirements and translate them into technical solutions. - Develop and maintain high-quality software code adhering to coding standards and best practices. - Conduct thorough testing and debugging of applications to ensure optimal performance. - Provide technical support and guidance to end-users as needed. - Stay updated on emerging technologies and trends in application development to drive continuous improvement.

Greetings from Trigent Software!! Candidate with excellent communication skills are higly preferred. Role: Service Desk Analyst Mode of Work: Work from Office Experience : 0 - 2yrs Location: Bengaluru (Bellandur) Working Days: 5 days Shift: Rotational ( Including Night Shifts ) Qualification: Any Graduate with Tech Expertise Salary : Freshers - (16,500 In hand salary) & Experienced - (20,500 In hand salary) Cab: Pick and Drop will be provided Notice : Immediate/ 15days Notice Job description As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Roles & Responsibilities: Expected to build knowledge and support the team.- Participate in Problem Solving discussions.- Provide ongoing support to clients for system or application issues.- Communicate effectively with clients to understand and resolve their issues.- Troubleshoot technical problems and provide timely solutions.- Document client issues and resolutions for future reference.- Collaborate with the technical team to enhance system performance.- Stay updated on product knowledge and industry trends. Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Desk Management.- Good To Have Skills: Experience with Service Desk Voice Support.- Strong understanding of IT support processes and procedures.- Knowledge of ticketing systems and remote support tools.- Ability to prioritize and manage multiple client issues simultaneously. Additional Information: - The candidate should have a minimum of 0-2 years of experience in Service Desk Management.- This position is based at our Bengaluru office.- A 15 years full-time education is required. **looking only for immediate joiners** For More Details Contact HR Sujath Ali @7680048497 {call or WhatsApp} or email your resume to sujath_a@trigent.com Regards HR Sujath Ali Trigent Software 7680048497 sujath_a@trigent.com

Greetings for the day! We're excited to offer you an open positions for the role of "Non Voice - Night Shifts" About us: Trigent Software Pvt LTD was founded in the year 1995, we have grown leaps and bounds. A Trusted partner of choice over 2 decades for various organizations across industries. We persistently thrive for perfection, reliability, accountability and trust. We have realized many of our employee potentials, nurturing both employees and clients in a holistic approach. Trigent is a CMM Level 4 software Development Company in Bangalore and its head office in Boston (USA). We take immense pride in being a Microsoft certified Gold partner. Trigent generates extraordinary value to our clients who benefit from responsive and competent delivery that adheres to tested methodologies and best practices in the talent acquisition industry. Our mission is to help our partners in "Overcoming Limits" of Competitiveness, Productivity, Technology Complexity, Time and Budget Constraints with over 25 years of stellar track record. Why Trigent? 1. Time tested and established organization. 2. Multinational presence 3. Career growth and development opportunities. 4. Competitive pay and benefits. 5. Sustained employee motivation. 6. Connect with us on the Go and More. Employment Type: Trigent promotes a culture of individual and professional growth within an environment of continuous learning and work exposure with reputed clients. You will be a permanent employee of Trigent and will be working with our partnered clients on various projects at their location. JOB DESCRIPTION: Work Timings: 5 PM to 2:30 AM IST WFO/WFH: Work from office Qualification Any Graduation (BCom, BSC, BA, BBA Etc) except Computer science graduates. Processing Membership / Claims transactions or a health care project in Chennai CDC5 location. User to be ready for work from office 5 days a week and should be based out of Chennai location. Should not have any arrears in academic semester. Should have WIFI connection in home. User should have good english written, understanding and communication skills. Should be strong in email drafting. User should undergo Versant Written test before onboarding and the scores should be shared to hiring manager. Max CTC 18,700 PM Rounds of Interview:- Screening Ops Round Interested Candidate can send there 'RESUME' in this below mention mail nischitha_a@trigent.com Or can also contact us on 6366478114

Greetings for the day! We're excited to offer you an open positions for the role of "Non Voice - Night Shifts" About us: Trigent Software Pvt LTD was founded in the year 1995, we have grown leaps and bounds. A Trusted partner of choice over 2 decades for various organizations across industries. We persistently thrive for perfection, reliability, accountability and trust. We have realized many of our employee potentials, nurturing both employees and clients in a holistic approach. Trigent is a CMM Level 4 software Development Company in Bangalore and its head office in Boston (USA). We take immense pride in being a Microsoft certified Gold partner. Trigent generates extraordinary value to our clients who benefit from responsive and competent delivery that adheres to tested methodologies and best practices in the talent acquisition industry. Our mission is to help our partners in "Overcoming Limits" of Competitiveness, Productivity, Technology Complexity, Time and Budget Constraints with over 25 years of stellar track record. Why Trigent? 1. Time tested and established organization. 2. Multinational presence 3. Career growth and development opportunities. 4. Competitive pay and benefits. 5. Sustained employee motivation. 6. Connect with us on the Go and More. Employment Type: Trigent promotes a culture of individual and professional growth within an environment of continuous learning and work exposure with reputed clients. You will be a permanent employee of Trigent and will be working with our partnered clients on various projects at their location. JOB DESCRIPTION: Work Timings: 5 PM to 2:30 AM IST WFO/WFH: Work from office Qualification Any Graduation (BCom, BSC, BA, BBA Etc) except Computer science graduates. Processing Membership / Claims transactions or a health care project in Chennai CDC5 location. User to be ready for work from office 5 days a week and should be based out of Chennai location. Should not have any arrears in academic semester. Should have WIFI connection in home. User should have good english written, understanding and communication skills. Should be strong in email drafting. User should undergo Versant Written test before onboarding and the scores should be shared to hiring manager. Max CTC 18,700 PM Rounds of Interview:- Screening Ops Round Interested candidates share your updated RESUME along with one photograph, please send us an email to (ashish_s@trigent.com) Share resume on Whatsapp (8707017932) Thanks & Regards, Ashish Sengar Trigent Software Pvt Ltd.