Travel Consultant

Role Overview: As a candidate with strong communication skills, you will be responsible for engaging with clients from the US and Canada during night shifts. Your main task will involve handling inbound and outbound calls for travel customers and providing them with professional travel consultancy services. You will utilize Amadeus to plan, book, and confirm flights, hotels, cars, and holiday packages. Additionally, you will be required to offer accurate information on fares, itineraries, visa requirements, and travel policies, while ensuring customer satisfaction and meeting sales targets. Key Responsibilities: - Handle inbound/outbound calls for travel customers and provide professional travel consultancy. - Plan, book, and confirm flights, hotels, cars, and holiday packages using Amadeus. - Provide accurate information regarding fares, itineraries, visa requirements, and travel policies. - Offer the best fare options and upsell additional travel services. - Manage customer queries, modifications, cancellations, and issue resolutions effectively. - Maintain high levels of customer satisfaction and achieve sales targets. Qualifications Required: - Strong English communication skills (verbal and written). - Ability to work in a night shift (US timings). - Good problem-solving skills with a customer-first attitude. (Note: Additional details about the company have been omitted as there were no specific details mentioned in the job description.) Job Types: Full-time, Permanent,