Travel Consultant

Role & responsibilities

We are seeking an experienced and highly motivated Travel Consultant to join our dynamic team. This role is ideal for someone who has an in-depth knowledge of the travel industry, understands the trends and has a passion for delivering excellent customer service.

The successful applicant must possess strong interpersonal and communication skills, and a drive to help customers get the best deals for their travel requirements. They must be creative in researching various travel solutions, finding discounts and specials and effectively managing the customers bookings.

• Utilizing research to develop the most appropriate travel itinerary to fit the customers needs
• Maintaining knowledge of domestic and international airline and hotel providers
• Making hotel and car rental reservations
• Assisting with passport and visa processing
• Monitoring current market trends in order to obtain the best deal
• Provide helpful travel advice to customers

Preferred candidate profile

• Bachelors degree in Travel/Tourism or related field
• At least three years of experience in the travel industry
• Outstanding organizational, communication, and customer service skills
• Knowledge of online travel software, databases and databases.
• Exceptional interpersonal skills, a pleasant demeanor and ability to handle customers and fellow co-workers professionally
• Ability to thrive in a fast-paced, multitasking environment