Travel Consultant (Female)

Job Overview:

We are seeking a motivated and customer-focused Travel Consultant to join our team in Guwahati. In this role, you will assist clients in planning and booking domestic and international travel experiences, offering expert advice on destinations, itineraries, flights, hotels, and packages. You’ll be responsible for creating seamless travel experiences from start to finish.

Key Responsibilities:

• Interact with clients in person, via phone, email, or chat to understand their travel needs.
• Suggest and plan customized itineraries based on client preferences and budgets.
• Book flights, hotels, holiday packages, and other travel services using GDS or booking portals.
• Provide accurate information on visa requirements, travel insurance, and other travel-related documentation.
• Handle amendments, cancellations, and travel rescheduling as required.
• Stay updated on travel trends, new destinations, offers, and travel advisories.
• Build and maintain strong relationships with clients to encourage repeat business and referrals.
• Coordinate with vendors, airlines, and hotels for confirmations and support.
• Ensure all bookings are completed with high attention to detail and customer satisfaction.

Requirements:

• Prior experience as a Travel Consultant or in a customer service/sales role (preferred).
• Knowledge of domestic and international destinations.
• Familiarity with booking systems (e.g., Amadeus, Galileo, or B2B portals).
• Strong communication skills in English, Hindi, and Assamese.
• Customer-first attitude with excellent interpersonal skills.
• Basic computer knowledge (MS Office, email, internet).
• Ability to multitask and work in a fast-paced environment.
• Passion for travel and helping others explore the world.

Preferred Qualifications:

• Diploma or degree in Travel & Tourism, Hospitality, or related field.
• Experience working with corporate or leisure travel clients.

Salary:

₹15,000 – ₹25,000/month (based on experience) + incentives

Job Types: Full-time, Permanent

Pay: From ₹15,000.00 per month

Benefits:

• Provident Fund

Language:

• English (Required)

Work Location: In person