Travel Consultant

We are looking for an enthusiastic and versatile Travel Executive to join our dynamic team. The ideal candidate will possess excellent communication skills and have hands-on experience managing various travel-related tasks. This role will require you to handle air ticketing, hotel bookings, sales of tour packages, and visa processing, ensuring our customers have a seamless and memorable travel experience.

Key Responsibilities:

• Air Ticketing:

• Use online portals and systems to search and book flight tickets for clients, ensuring the best routes, prices, and convenience.

• Provide clients with detailed flight options, itineraries, and cost estimates.

• Assist clients with changes or cancellations, keeping them informed of any updates.

• Hotel Bookings:

• Research and book accommodations that meet client preferences and budgets.

• Coordinate with hotels to confirm reservations, special requests, and ensure a smooth check-in process for travelers.

• Ensure all hotel bookings are correctly reflected in the travel itinerary.

• Tour Package Sales:

• Present, recommend, and sell tailored tour packages to clients based on their preferences and needs.

• Collaborate with suppliers and vendors to negotiate the best rates and packages.

• Provide clients with detailed information about travel destinations, tours, and inclusions.

• Visa Processing:

• Assist clients with the preparation and submission of visa applications.

• Stay updated on visa requirements for different countries and provide guidance to clients on documentation needed.

• Ensure the timely processing and approval of visas, keeping clients informed throughout the process.

• Client Relations & Communication:

• Provide exceptional customer service through phone, email, and face-to-face interactions.

• Build and maintain strong relationships with clients, offering personalized travel advice and solutions.

• Address any client queries or issues promptly, ensuring complete satisfaction.

• Administrative Tasks:

• Maintain accurate records of bookings, payments, and travel documents.

• Handle invoicing, confirmations, and travel-related paperwork.

• Ensure smooth coordination between departments, ensuring a hassle-free experience for clients.

Qualifications:

• Proven experience in the travel industry, specifically in air ticketing, hotel bookings, tour packages, and visa processing.

• Strong proficiency in using travel portals and MS Office.

• Excellent communication and interpersonal skills.

• Highly organized with attention to detail and the ability to handle multiple tasks simultaneously.

• Ability to work under pressure and meet deadlines.

• A passion for travel and customer service.

Job Type: Full-time

Pay: ₹200,000.00 - ₹360,000.00 per year

Supplemental Pay:

• Commission pay
• Performance bonus

Experience:

• Travel planning: 1 year (Preferred)

Location:

• New Delhi, Delhi (Required)