Responsibilities Creating detailed itineraries in our CRM based on client requirements and sales handoffs. Booking management: Secure reservations for flights, hotels, transfers, and activities; issue vouchers and tickets; and maintain up-to-date PNRs. Real-time troubleshooting: Monitor departures, flag delays or disruptions, coordinate rebookings with on-ground partners, and proactively keep customers informed. Communicating with the Sales team: Collaborate daily to confirm package details, clarify special requests, and ensure seamless handoffs between sales and operations. Supplier & vendor coordination: Negotiate rates and contract terms, confirm service levels, and manage amendments with hotels, transport providers, and activity operators. Cross-functional collaboration: Work closely with Customer Support to resolve post-booking queries and with Finance to reconcile payments and manage refunds. Quality & process improvement: Gather post-trip feedback, track operational KPIs, identify bottlenecks, and implement SOP enhancements to boost efficiency and customer satisfaction. This job was posted by Aditya Khandelwal from Tratoli.

As Digital Marketing - Travel at Tratoli, you will craft and execute end-to-end online campaigns to drive high-quality traffic, generate warm leads, and boost holiday package bookings. Responsibilities Campaign Strategy and Execution: Plan, launch, and optimize paid search (Google Ads), social media ads (Meta, Instagram, LinkedIn), display and retargeting campaigns to maximize ROI. Organic Growth and SEO: Own on-page and off-page SEO for Tratoli destination pages, conduct keyword research, implement technical fixes, and track rankings to increase free visibility and qualified site visits. Content and Email Marketing: Coordinate with content writers to produce compelling blogs, newsletters, and social posts; build targeted email flows (welcome, cart-abandon, upsell) to nurture leads and drive repeat bookings. Analytics and Reporting: Monitor performance in Google Analytics/GA4 and your ad dashboards; run A/B tests on creatives, landing pages, and subject lines; surface insights and budget reallocation recommendations. Affiliate and Partner Channels: Develop and manage affiliate relationships, influencer collaborations, and OTA partnershipsnegotiating commissions and tracking performance to expand reach. Cross-Functional Collaboration: Work closely with Sales (to hand off qualified leads and relay campaign feedback), Operations (to align on promotional packages), and Product (to test new features or markets). You'll excel if you're data-driven, comfortable juggling multiple channels, and passionate about turning digital clicks into unforgettable travel experiences. This job was posted by Aditya Khandelwal from Tratoli.