Transportation Representative, Network Operation Center

Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
Experience with Excel Network Operation Center team is looking for a Transportation representative to join its AMZL (Amazon logistics) CO (Central Operations) that supports in driving transportation (Last Mile) related programs. Central Operations ‘Transportation Representative’ ensures positive interaction between Amazon operators, third party companies and cross functional teams to deliver on operational objectives by managing configurations in Amazon tools. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of logistics and should be able to communicate clearly in the written and oral form. The candidate should be able to ideate process improvements and should have the zeal to drive them to conclusion. About the team NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, we understand trends in network exceptions and automate processes or proposing process changes to streamline operations involving network monitoring and significant analysis of network data. Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed. Demonstrated ability to work in a team. Proven ability to define effective, efficient, and scalable processes and drive continuous improvement through root cause identification and defect elimination. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.