Transfer Agent

As a Transfer Agent for outbound calls in the US shift, you will play a crucial role in connecting with potential customers (parents), verifying Right Party Contact (RPC), and seamlessly transferring calls to academic counselors. Your primary responsibility involves making outbound calls during US working hours, without the need for sales pitches or product explanations. Your key responsibilities will include identifying and verifying the Right Party Contact (parent), transferring verified calls to available academic counselors in real-time, and collaborating with counselors while reporting any call-related issues to the Team Leader. We are looking for freshers with basic spoken English and communication skills. Additionally, having a basic understanding of computer systems and call-handling software will be advantageous in this role. In return, we offer a fixed monthly salary with attendance incentives, on-the-job training, and growth opportunities. You will work in a supportive team environment and have the chance to be part of a high-energy, fast-paced US process. This is a full-time position with night shifts from 9:00 PM to 6:00 AM IST, Monday to Saturday. The work location is in Vasai (W), just a 5-minute walk from the Railway Station. Reliable commuting or relocation to Vasai, Maharashtra is required before starting work. If you are ready to join within 7 days, comfortable with English language proficiency, available for night shifts, and willing to travel 100%, we encourage you to apply for this exciting opportunity as a Transfer Agent for outbound calls.,