3 Callhandling Software Jobs

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0.0 - 4.0 years

0 Lacs

maharashtra

On-site

As a Transfer Agent for outbound calls in the US shift, you will play a crucial role in connecting with potential customers (parents), verifying Right Party Contact (RPC), and seamlessly transferring calls to academic counselors. Your primary responsibility involves making outbound calls during US working hours, without the need for sales pitches or product explanations. - Identify and verify the Right Party Contact (parent). - Transfer verified calls to available academic counselors in real-time. - Collaborate with counselors while reporting any call-related issues to the Team Leader. We are looking for freshers with basic spoken English and communication skills. Additionally, having a basi...

Posted 4 weeks ago

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0.0 - 4.0 years

0 Lacs

maharashtra

On-site

As a Transfer Agent for outbound calls during the US shift, you will play a vital role in connecting with potential customers, primarily parents. Your main task will involve verifying the Right Party Contact (RPC) and efficiently transferring the call to an available academic counselor. It is important to note that there will be no sales pitch or product explanation required in this role. Your responsibilities will include making outbound calls to potential leads within U.S. working hours, identifying and confirming the Right Party Contact (parent), and promptly transferring the verified call to an academic counselor in real-time. Additionally, you will need to coordinate with counselors and...

Posted 3 months ago

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0.0 - 4.0 years

0 Lacs

maharashtra

On-site

As a Transfer Agent for outbound calls in the US shift, you will play a crucial role in connecting with potential customers (parents), verifying Right Party Contact (RPC), and seamlessly transferring calls to academic counselors. Your primary responsibility involves making outbound calls during US working hours, without the need for sales pitches or product explanations. Your key responsibilities will include identifying and verifying the Right Party Contact (parent), transferring verified calls to available academic counselors in real-time, and collaborating with counselors while reporting any call-related issues to the Team Leader. We are looking for freshers with basic spoken English and ...

Posted 3 months ago

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