Associate Vice President Training (CX) Infonyx Solutions LLC

7.0 - 12.0 years

0 Lacs

noida, uttar pradesh

On-site

As an Associate Vice President (AVP) of Training (CX) at Infonyx's client, a leading AI-driven enterprise solutions provider, your role will be pivotal in leading and scaling the training operations for a global airline customer experience program. You will be responsible for strategic training leadership, operational excellence, content innovation, people development, and stakeholder engagement within the highly dynamic and regulated airline industry. **Key Responsibilities:** - **Strategic Training Leadership:** - Design and implement comprehensive training strategies across the entire travel lifecycle. - Align training with business objectives, SLAs, and compliance requirements. - Lead hi...

Posted 1 week ago

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Senior General Manager - Quality & Training WNS

8.0 - 12.0 years

0 Lacs

haryana

On-site

Role Overview: As a Quality & Training Leader at WNS (Holdings) Limited, you will be responsible for driving Process Excellence Transformation Roadmap & Projects to help client organizations achieve their business objectives. You will work closely with internal stakeholders and client contacts to lead transformation journeys across multiple accounts. Additionally, you will coach and mentor transformation experts, liaise with internal functions, and drive quality net savings in the vertical. In terms of training, you will develop and lead a team of training professionals to deliver domain & process training to employees, ensuring agile training processes that meet the changing needs of the en...

Posted 1 month ago

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Seaspan Global Training Head Seaspan Corporation

10.0 - 14.0 years

0 Lacs

maharashtra

On-site

As the Global Training Head at Seaspan, you are responsible for ensuring the highest standards of training and competency among seafarers. Your role is integral in achieving Seaspan's global training strategy by ensuring compliance with international maritime regulations, driving continuous improvement in crew competency and safety, and fostering a culture of excellence in maritime training. You must possess extensive experience in maritime operations, training leadership, and a deep understanding of various standards such as STCW, ISO certifications, ISM, MLC, ISPS, safety management systems, and related regulations. Your primary responsibilities include developing and executing a comprehen...

Posted 3 months ago

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