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Trainer

1 - 5 years

1 - 3 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities


Call Center Process Trainees


Key Responsibilities:


  1. Handle inbound and outbound customer calls professionally.
  2. Understand customer queries and provide accurate solutions.
  3. Record call details and feedback in the system (CRM).
  4. Follow scripts and standard procedures during calls.
  5. Report daily performance and issues to the team leader.

Language preferred - Hindi & English


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