Trainer- US Staffing

Location:Noida, India
US Shift: 7:30 PM to 4:30 AM IST

Key Responsibilities:

• Design, develop and deliver training programs (onboarding & refresher) for new hires and lateral joiners in US‑staffing processes (recruitment, sourcing, candidate screening, client communication etc.).
• Create training material: presentations, manuals, case studies, role‑plays, mock calls etc., tailored to US staffing environment.
• Conduct training batches, including classroom/in‑person, virtual, and on‑the‑job training (OJT).
• Monitor trainee performance during training, assess readiness, provide feedback, remedial support where needed.
• Maintain training trackers, dashboards, reports (weekly/monthly), to show progress, gaps, and improvements.
• Coordinate with operations, quality assurance, HR, and other stakeholders to update processes, standards, and to ensure adherence.
• Stay updated on US market hiring norms, compliance rules, client requirements, best practices, and incorporate changes into training.
• Evaluate the effectiveness of training via assessments, feedback, quality audits, and make continuous improvements.

Qualifications & Requirements:

• Minimum 3 years of experience in a corporate setting as a Trainer / Process Trainer (preferably in staffing, recruitment, BPO or related services).
• Strong understanding of US staffing/recruitment processes (or willingness to learn fast).
• Excellent communication and presentation skills in English.
• Experience training freshers and lateral hires.
• Good content creation skills: ability to prepare engaging training material.
• Strong interpersonal skills; coaching mindset; patient, detail‑oriented.
• Comfortable working night shift (US shift timings).
• Ability to work under pressure and manage multiple training batches.
• Familiarity with training tools, LMS, video conferencing tools, Microsoft Office / Google Workspace.

What We Offer:

• Shift allowance / incentive for night shift work (if applicable).
• Both‑side cab facility.
• Opportunity to grow with a fast paced, growing US staffing/freelancing platform.
• Exposure to US customer/client expectations, compliance and working norms.
• Collaborative culture; opportunity to shape training processes and standards.

Job Type: Full-time

Pay: ₹30,000.00 - ₹80,000.00 per month

Work Location: In person