Trainer for Cleaning category

Company Description

Urban Company, founded in November 2014, is Asia's largest technology-driven marketplace for home services. The company offers a variety of services, including cleaning, beauty, plumbing, carpentry, and appliance repair, through its user-friendly mobile app and website. With operations in 50+ cities across India, the UAE, Singapore, and the Kingdom of Saudi Arabia, Urban Company partners with over 42,000 skilled professionals to provide high-quality, reliable at-home services. Its innovative, full-stack approach empowers service professionals as micro-entrepreneurs, ensuring exceptional customer experiences.

Role Description

This is a full-time, on-site role located in Hyderabad for a Trainer in the Cleaning category. The Trainer will be responsible for conducting practical and theoretical training sessions for cleaning professionals, ensuring they meet high-quality service standards. Responsibilities include developing training plans, demonstrating cleaning techniques, monitoring trainees progress, providing constructive feedback, and maintaining up-to-date knowledge of cleaning methods and safety standards. The Trainer will also actively collaborate with teams to improve training modules and service quality.

Qualifications

• Technical skills in cleaning procedures, equipment handling, and various cleaning products
• Experience in training delivery, team coordination, and curriculum development
• Strong interpersonal, coaching, and communication skills
• Attention to detail, organizational skills, and problem-solving abilities
• Ability to adapt to different learning styles and effectively assist trainees
• Previous experience in training or management within the cleaning, hospitality, or service industry is a plus
• Proficiency in multiple languages is an advantage, but not mandatory