Trainee operations supervisor

Skybus has a vacancy for a Trainee Operations Supervisor to join the team based at Land’s End Airport. Successful applicants will graduate to Operations Supervisor on successful completion of a 24-month training period.

Skybus is looking for someone who can demonstrate the following skills in the role of Trainee operations Supervisor:

• Customer service
• Communication – face to face, telephone and email
• Attention to detail/ accuracy
• Teamwork
• Decision making
• Problem solving

Duties include

• The Skybus Operations Supervisor is responsible for the Skybus daily flight schedule, liaising with other departments to attain on time departures.
• Managing any disruption to flights by mitigating the impact to the flight schedule.
• Communicating any disruption to other departments within the Isles of Scilly Steamship Group, third parties and passengers.
• Completing the next day’s flight schedule, allocating crews and aircraft, compiling payload sheets, completing flight duty records, load sheets and other documents.
• Utilising the company’s reservation system.
• Answering passengers’ telephone and email enquiries.
• Working as a member of the Skybus Operations team, developing good working relationships with other departments within the group, business partners and transport providers.
• A DBS check will be required on joining the company.

Qualifications and requirements

A sound general education, good communication and computer skills with the ability to use Excel and Word, you should be flexible towards working hours. Systems training will be provided.

Previous airline, logistics or other Operations experience would be an advantage.

You must hold Right to Work in the UK.

Hours and salary

40 hours a week on a rostered basis. 4 x 10-hour shifts Mon to Sat.

Salary will be dependent upon experience with staged increases during the 24-month training period.

Benefits

• Uniform provided
• 30 days paid holiday (inclusive of 8 bank holidays, pro rata)
• Discounted travel
• Free Parking
• Discounted food