Trainee Intern

Who are we? PeopleStrong is Asia Pacifics leading, and the most comprehensive Human Capital Management SaaS platform. We focus on delivering a unique employee experience, decisions that are driven by data-driven decision-making, and agility for businesses. What do we do? We simplify the worklife of over 500 large enterprises across the emerging economies of Asia Pacific and empower the lives of 2 million+ employees with a mobile-first, AI and ML-powered talent operating system. Our tech capabilities span across the employee lifecycle from hire to exit, including Human Capital Management, Payroll, Talent Acquisition & Management, and Collaboration. Our Accomplishments PeopleStrong is also rated among the Top 5 in the Asia Pacific at Gartners Peer Insights and voted as Customers Choice of HR Tech in the Gartner Voice of Customer Report for 1000+ employee enterprises. Purpose We're here to bring joy, energy, & meaning to work. Vision In 5 years, we will be reading and writing to 10 million devices across HR managers and employees to help create a new world of work. Mission We're on a mission to redesign work-life for tomorrow. We create digital platforms that enable companies and their employees to collaborate in simple and delightful ways. Page |1

What role will you play? HR Helpdesk || Gurgaon What will your job attributes include? The role is evidently focused towards resolving customer complaints & queries. Handling inbound calls from customers Outbound calls for follow-ups with employees Handling complaints and providing appropriate solutions and alternatives in a timely fashion Understand and manage personal performance (includes Productivity, Quality, On time login, SLA for Complaints) on daily basis Demonstrate a thorough understanding of clients products and services What skills will help you succeed in this role? Good Communication skills Comfortable in working 6 days from office What personal attributes will help you win? Dynamic, engaging, self-reliant senior executive Ability to deal with ambiguity Manage a collaborative and analytical approach Articulate communicator Self-confident and humble Open to continuous learning Intelligent, rigorous thinker who can operate successfully amongst bright people. Be equally comfortable and capable of interacting with technologists as they are with business executives. https://www.peoplestrong.com/ =